Are you a passionate, self-motivated professional with a love for hospitality and exceptional customer service? Novotel Sydney Parramatta is looking for a part-time Night Porter to join our dynamic team!
Located just minutes from Parramatta CBD, our hotel caters to a diverse mix of business and leisure travelers. As the Night Porter, you will play a key role in ensuring the smooth running of the hotel during the night shift. Your responsibilities will include cleaning, assisting guests, maintaining security and supporting overnight operations.
Key Responsibilities:
- Handle guest inquiries, requests, and issues promptly and professionally.
- Monitor and maintain the security of the hotel premises throughout the night.
- Perform routine cleaning and maintenance tasks in public areas as required.
- Set up and prepare areas for breakfast or early morning operations.
- Assist with end-of-day administrative tasks, including cash handling and report preparation.
- Provide support to other departments as needed.
What We’re Looking For:
- Previous experience in a similar role or hospitality environment is an advantage but not essential.
- Strong customer service and communication skills.
- Ability to work independently and make decisions under minimal supervision.
- A friendly, approachable demeanor with a problem-solving attitude.
- Basic IT skills and the ability to handle administrative tasks.
- Flexibility to work night shifts, weekends, and holidays.
What We Offer:
- A supportive and friendly working environment.
- Opportunities for training and career progression.
- Competitive salary and benefits package.
- Staff discounts on hotel stays and dining.
How to Apply:
If you are a night owl with a passion for hospitality and providing exceptional service, we’d love to hear from you!
Join us in delivering unforgettable experiences at Novotel Sydney Parramatta.
Job Types: Part-time, Permanent
Pay: $27.08 per hour
Benefits:
- Employee discount
- Parental leave
- Professional development assistance
- Referral program
Work Authorisation:
Work Location: In person
