Support Coordinator (Part-Time) – 10 to 15 Hours per Week
Perth, WA
Part-Time (10–15 Hours Per Week)
Competitive Hourly Rate
About Us
At Smiling People, we are passionate about helping NDIS participants achieve their goals and live meaningful, independent lives. As a growing NDIS provider, we pride ourselves on delivering person-centred support with professionalism, compassion, and a genuine commitment to making a positive difference.
About the Role
We are seeking a motivated and organised Support Coordinator to join our team on a part-time basis. This role is ideal for someone who enjoys building relationships, problem-solving, and empowering participants to navigate and maximise their NDIS supports.
Key Responsibilities
- Support participants to understand and implement their NDIS plans.
- Connect participants with suitable supports and services, including Occupational Therapists (OTs), Physiotherapists (PTs), Allied Health Professionals, and community-based supports.
- Conduct regular participant meetings and monthly participant visits.
- Prepare professional monthly reports, progress updates, and case notes.
- Build and maintain strong relationships with participants, families, service providers, and stakeholders.
- Assist participants to build capacity, independence, and resilience.
- Liaise with service providers to coordinate and maintain participant supports.
- Develop community relationships and engage with industry stakeholders to promote services and support business growth.
- Participate in networking opportunities, community events, and professional meetings.
- Work collaboratively within a team environment while maintaining a high level of professionalism and accountability.
- Maintain accurate records and ensure compliance with NDIS requirements and organisational policies.
Essential Requirements
- Experience in Support Coordination, Community Services, Disability, Mental Health, or a related field.
- Strong understanding of the NDIS and participant-centred practice.
- Excellent communication and relationship-building skills.
- A highly organised approach to work with strong attention to detail.
- Professional attitude, presentation, and work ethic.
- Ability to work independently while contributing positively to a team environment.
- Current NDIS Worker Screening Check (or willingness to obtain).
- Current National Police Clearance.
- Current Driver's Licence and reliable vehicle.
- NDIS Worker Orientation Module Certificate.
Desirable
- Qualifications in Community Services, Disability, Social Work, Psychology, Counselling, or related fields.
- Existing relationships within the NDIS sector.
- Marketing, business development, or community engagement experience will be highly regarded.
If you are passionate about empowering people and making a real difference in the disability sector, we'd love to hear from you.
Apply now by submitting your resume and a brief cover letter outlining your experience and suitability for the role.
Pay: $61,600.37 – $105,548.51 per year
Work Location: In person
