At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
- 1x Ongoing Full-Time position
- Located in Campbelltown with flexible hybrid working arrangements (3 days in Campbelltown office and 1-2 days in Goulburn/Bowral office)
- Clerk Grade 5/6 salary ranging from $102,936 - $113,579 + super and annual leave loading
Agency overview
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We’re proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.
We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.
Public Schools division
Public Schools division leads and directs the operations of more than 2200 NSW public schools to maximise the academic achievements of all students and create a culture of success, learning and a desire to achieve, underpinned by innovative, adaptive and supportive strategies that also supports the quality of teaching and educational leadership at the school level.
The division is responsible for managing policy, strategies and operations that support principals, teachers and students in preschools, infants, primary, secondary, central and community schools, specialist and comprehensive schools, specific purpose schools, intensive English and environmental education centres.
The overarching goal of the Public Schools division is to achieve the best possible outcomes for the students in our public schools from preschool to year 12.
About the role
The role provides high level executive and administrative support to senior officers in the Public Schools division to ensure that public schools are supported in a targeted, timely and effective manner.
For further information please click here to view the role description
About you
- Strong attention to detail and a proactive, can-do attitude with the ability to work as part of a team.
- Strong organisational and time management skills, with the ability to prioritise tasks, manage competing deadlines and maintain attention to detail.
- Demonstrated experience providing high quality administrative support, including managing records, databases and office systems.
- Experience with calendar and travel management
- Responding to and resolving complex enquiries and issues to ensure the provision of accurate information and the timely and efficient resolution of issues.
- Strong communication skills
- Ability to deescalate phones calls of complaints in a very sensitive manner
- Experience working with Aboriginal families and communities
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
- Demonstrated understanding of and commitment to the value of public education
- Hold a valid clearance to work with children (Working with Children Check) for paid employment.
Benefits
- Flexible working arrangements
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. Please also answer the following questions:
- Describe a time when you managed a difficult or sensitive enquiry from a parent, carer, community member or stakeholder. How did you remain professional, de-escalate the situation, identify who needed to be contacted or involved, and ensure the matter was followed up appropriately? (300 word limit)
- Administrative experience This role requires high-level administrative support across a busy school network, including managing calendars, records, workflows, deadlines and competing priorities. Provide an example of how you have used your organisational skills, judgement and knowledge of systems or processes to support leaders, schools or teams effectively. (300 word limit)
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.
Please refer to the Applicant’s Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education,
All other applicants please submit your application by clicking ‘Apply Now’.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date: Sunday, 2nd of August 2026 at 11:59PM.
We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.
A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
