ABOUT YOU
Are you passionate about delivering exceptional customer service? We're looking for someone with excellent communication skills and a genuine love for hospitality to join our team.
The ideal candidate will have:
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A friendly and approachable demeanour with a strong commitment to customer care.
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Exceptional interpersonal skills to engage with customers from diverse backgrounds.
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Basic knowledge of bars or gaming machines, or a willingness to learn.
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The ability to work effectively in a team environment and adapt to changing priorities.
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A responsible and ethical approach, especially when handling financial transactions.
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Flexibility to work evenings/nights, weekends, and public holidays.
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Competent and trustworthy cash-handling skills.
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RSA certification (essential).
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Gaming certificates are preferred or willing to obtain.
ABOUT THE JOB
We’re seeking a dynamic individual with a can-do attitude, exceptional service skills, and attention to detail. The role requires someone reliable and available for evenings, night shifts, and weekends. This role is initially available on a casual basis for 10-15 hours per week.
Key Responsibilities:
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General waiting and service duties, including serving food, coffee, snacks, and bartending.
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Professional service and dispensing of alcoholic and non-alcoholic beverages.
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Creating a warm and welcoming atmosphere for customers.
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Assisting with gaming machine operations, phone inquiries, and guest check-ins and check-outs.
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Providing prompt, courteous customer service.
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Monitoring gaming areas to ensure compliance with regulations and a safe environment.
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Assisting with cash handling, machine payouts, and general administration tasks.
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Promoting responsible gambling and service practices, offering support when needed.
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Working collaboratively with the team to maintain cleanliness and organization in the gaming lounge.
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Familiarizing yourself with all food and beverage offerings, systems, and till operations.
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Following Safe Work Procedures at all times.
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Ensuring compliance with Responsible Service of Alcohol (RSA) standards.
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Performing any additional duties directed by Management.
APPLICATIONS
To apply, please upload your current resume/CV and complete the application process (approximately 10 minutes).
Windmill Hotel
SA 5082
