BelgraviaPRO Head Office
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Lead multiple tourism and holiday park operations
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Drive commercial growth, performance and continuous improvement
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Coach high-performing Park Managers and regional teams
Lead a multi-site tourism portfolio, drive commercial performance, develop leaders and deliver exceptional operational outcomes.
Are you a commercially astute operations leader with a passion for driving performance across multiple sites?
Belgravia Parks is seeking an experienced Business Operations Manager to lead a diverse regional portfolio of tourism and holiday park facilities. Reporting to the Chief Operating Officer – Tourism, this pivotal leadership role will drive operational excellence, commercial success, guest experience standards, and continuous improvement across multiple locations.
This is an exciting opportunity for a strategic and hands-on leader who thrives in fast-paced environments, enjoys developing high-performing teams, and can balance operational, financial, and stakeholder priorities.
What You'll Be Doing
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As the Business Operations Manager, you will:
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Lead operational performance across a multi-site tourism portfolio
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Coach, mentor and develop a team of Park Managers to achieve excellence
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Drive financial performance through budgeting, forecasting and KPI management
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Ensure compliance with safety, risk, governance and contractual obligations
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Support business growth, contract retention and new opportunities
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Build strong relationships with Councils, community stakeholders and key partners
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Identify and implement continuous improvement initiatives and operational efficiencies
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Oversee capital works programs and asset performance across the portfolio
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Use data and insights to inform decision-making and enhance business outcomes
What You'll Bring
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To be successful in this role, you will have:
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Extensive experience managing multi-site or multi-unit operations
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Proven success delivering strong commercial and financial outcomes
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Strong financial acumen, including budgeting, forecasting and performance analysis
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Demonstrated ability to lead, engage and develop high-performing teams
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Experience managing complex stakeholder relationships
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Excellent communication, coaching and influencing skills
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A proactive and solutions-focused approach to continuous improvement
Desirable Experience
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Tourism, hospitality, holiday parks or facilities management experience
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Community-focused or contract management environments
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Exposure to Power BI or similar reporting platforms
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Knowledge of grounds, horticulture or asset management operations
Why Join Belgravia Parks?
At Belgravia Parks, you'll be part of a purpose-driven organisation that creates exceptional experiences for guests and communities across Australia. We are committed to innovation, operational excellence, inclusion, and developing our people to achieve outstanding results.
Required Checks & Certifications
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Current First Aid and CPR Certification
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Working with Children Check (or equivalent)
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National Police Check
This role offers the opportunity to make a significant impact through leadership, business improvement, and strategic growth initiatives within a thriving and expanding portfolio.
If you're an experienced multi-site leader ready to drive operational excellence and commercial success, we'd love to hear from you. Apply now.
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain national police check and a Working with Children check.
BelgraviaPRO is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].
