JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Culture and Employee Experience Lead – Australia & New Zealand
At JLL, we're reshaping the workplace culture landscape, and our industry-leading commitment to our people provides access to transformational programs and prestigious client partnerships that are unmatched in the market.
The Opportunity:
We're seeking a Culture and Employee Experience Lead to join our thriving ANZ team. You'll develop and deliver culture, inclusion and belonging strategies that influence major business decisions and secure critical client contracts across the region.
Utilising JLL's advanced approach aligned with our Accelerate 2030 commitment, you'll deliver data-driven insights and programs that surpass traditional workplace culture methods, creating superior value for our clients, employees and communities.
Core Responsibilities:
Cultivate and nurture relationships with key stakeholders (Senior Executive Committees, HR & BRG community APAC Regional Leaders etc ) and become their trusted culture and employee experience advisor
Deliver precise, strategic culture and employee experience programs aligned to global and ANZ People Strategy
Conduct culture assessments and create comprehensive initiatives that exceed industry standards
Monitor culture and employee experience best practices, benchmarks, research and market activity
Utilise metrics and reporting to enhance culture delivery and drive continuous improvement
Contribute to development of culture and employee experience methodologies across ANZ
Share market intelligence across our collaborative global network
Maintain professional expertise through ongoing education and industry engagement
Lead National and State BRG Leads and wider BRG community to represent JLL within local communities, industry partners and clients
Develop and implement JLL's Reconciliation Action Plan (RAP) while championing Indigenous culture initiatives, Veteran Engagement and Corporate Social Responsibility programs
Deliver external client-facing engagement initiatives to win and maintain government and corporate contracts across all business lines
Represent JLL ANZ in global culture forums and client partnerships including the Property Industry's Champions of Change
Coordinate culture and employee experience events nationally, collaborating with Marketing to maximise exposure
Partner with HR to embed culture priorities across the full employee lifecycle and ensure policies reflect market best practice
Drive completion of regulatory requirements including WGEA reporting, GPTW accreditation and AWEI action plans
Identify and lead initiatives that showcase JLL's commitment to its people and culture within the community
Your Profile:
Significant experience in championing and delivering culture, engagement and employee experience programs in a similar HR or culture leadership role
Strong understanding of culture and employee experience best practice and current trends in ANZ and/or other geographies
Experience leading successful culture change projects in large, complex, and matrixed global organisations within ANZ
Analytical skills for managing multiple projects, stakeholders and initiatives with commitment to delivering outcomes
Attention to detail and commitment to meeting regulatory reporting requirements
Proficiency with project management tools and methodologies (Smartsheet an advantage) and ability to quickly master new and advanced systems
Outstanding written and verbal communication skills with presentation and public speaking proficiency
Confidence engaging with government and corporate clients, industry partners and diverse stakeholders at all levels
Gravitas to liaise at Industry level to assist in winning and maintaining contracts
Strategic mindset: outcome focused, creative, and natural problem solver
Strong influencing and leadership skills with track record of implementing strategy and working with others to achieve objectives
Ability to exercise effective judgment and sensitivity while maintaining strict confidentiality
Personal values grounded in respect and integrity with track record as champion of positive culture change
Understanding of employment legislation, workplace culture challenges and cultural nuances between countries and regions
Tertiary qualification in Human Resources or Business Management, or similar field, is preferred
What JLL Can Offer You:
Career opportunities with Australia's #1 Commercial Real Estate firm
Recognition benefits
Corporate discounts and offers
'You' Days
Health & Wellbeing programs
Learning & Development platforms
Mentorship from industry-leading professionals
Paid time off for volunteer work
Premium offices
Flexible/Hybrid working
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ531281
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
