Pullman Brisbane King George Square is a five-star hotel in the heart of Brisbane's CBD and is part of the global Accor hospitality group. The hotel operates alongside the Mercure Brisbane King George Square in a dual-branded complex, offering premium accommodation, extensive conference and event facilities, a rooftop pool, fitness centre, restaurant, and the renowned Sixteen Antlers Rooftop Bar. It primarily serves business travellers, conference delegates, leisure guests, and major city events.
An Events Operations Manager oversees the successful execution of conferences, meetings, exhibitions, weddings, gala dinners, and corporate functions. The role ensures all operational departments work together to deliver exceptional guest experiences while maintaining Pullman's luxury service standards.
Key Responsibilities
- Plan and oversee daily event operations from setup to completion.
- Coordinate with the Sales & Events team to ensure client requirements are met.
- Manage banquet, food and beverage, housekeeping, kitchen, and audiovisual teams during events.
- Conduct pre-event briefings with department supervisors.
- Monitor event budgets, staffing levels, and operational costs.
- Ensure compliance with workplace health and safety regulations.
- Handle VIP guests and resolve operational issues promptly.
- Maintain high guest satisfaction and quality service standards.
- Review event performance and prepare post-event reports.
- Train, coach, and develop operational staff.
Pay: From $7,000.00 per month
Benefits:
- Childcare assistance
- Dental insurance
- Health insurance
- Life insurance
- Maternity leave
- Parental leave
- Professional development assistance
- Profit sharing
- Relocation assistance
- Vision insurance
Work Location: In person
