Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported by state-of-the-art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.
The Opportunity:
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Full-Time | Fixed-Term contract of employment for 12 months.
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PW7 $97,971 - $107,908 per annum pro rata + 12% super + leave loading (dependent on qualifications and experience).
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Chadstone Campus – onsite parking with close proximity to public transport.
The Registrar’s Department is at the heart of Holmesglen’s commitment to providing a seamless and supportive learning environment. Bringing together key academic and student service functions, the department enables effective student administration, engagement and service delivery through collaboration, innovation and a strong focus on quality outcomes.
As the Team Leader – Student Success, you will lead a team dedicated to creating meaningful pathways for students to thrive. You will oversee the delivery of proactive support strategies, early intervention initiatives and coordinated services that help students navigate challenges and achieve their study goals. With a focus on people leadership, collaboration and service excellence, you will play a key role in strengthening Student Success practices across Holmesglen.
As a Student Success Team Leader, you will:
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Provide strategic and operational leadership to deliver student success initiatives that improve engagement, retention and outcomes.
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Lead, coach and develop a high-performing team that delivers proactive, inclusive and student-centred support.
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Drive continuous improvement projects, service enhancements and innovative approaches to strengthen student success practices.
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Use data, insights and reporting to identify trends, evaluate effectiveness and inform service improvements.
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Build strong partnerships across Holmesglen to support coordinated services and enhance the overall student experience.
To be successful, you’ll have:
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Demonstrated experience leading student success, student support or related services, with a focus on improving engagement, retention and outcomes.
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Proven ability to lead strategic initiatives, service improvements and continuous improvement activities within a complex organisation.
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Strong stakeholder engagement skills, with the ability to build collaborative partnerships and influence positive outcomes.
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Strong analytical, problem-solving and decision-making skills, with the ability to use data and insights to inform improvements.
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A relevant tertiary qualification and demonstrated experience in student services, education, administration, learner engagement, community services, leadership or a related discipline, or equivalent relevant experience.
WWCC and Police Check:
Appointment to this position is dependent on obtaining a Victorian ‘employee’ Working with Children Check, and a valid Police Check within the last 12 months.
Our commitment to you:
At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work-life balance.
Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.
Here's how to apply:
Please submit your updated resume and a short cover letter with responses to the Key Selection Criteria. We commit to respond to every applicant.
For a confidential discussion regarding this role, please contact Dominic Thorsen (Student Administration Manager) at [email protected]
For further information relating to this opportunity and to view the position description, please click here.
Applications for this position close on 11:59 pm Sunday 16 August 2026.
If you require specific support to apply for this position or have any application queries, please contact the People Experience Department at [email protected] or on 03 9564 1530 and we will work with you to identify the best way to assist.
