Classification: Administrative Services Officer Class 3
Salary: $78,755 - $84,284 plus superannuation
Position No: C14471, Several
Directorate: Infrastructure Canberra
Advertised (Gazettal date): 05 June 2026
Contact Officer: David Momcilovic on [email protected] or (02) 6205 0743
Details: Infrastructure Canberra’s vision is to enrich and connect our communities through sustainable and transformative infrastructure, places and spaces. At Infrastructure Canberra (iCBR), we are the Territory’s expert on capital infrastructure and property, partnering across government to deliver safe, inclusive and welcoming places for the ACT community.
Within Infrastructure Canberra, Delivery – Places and Spaces is accountable for whole‑of‑life asset management and maintenance, and the delivery of property programs and services across the ACT Government portfolio. This includes management of community facilities and venues that support social connection, cultural activities and community engagement.
The Customer and Asset Management Branch – Community and Government Engagement Team provides centralised customer service, venue management and property services for a range of government and community facilities. The team manages the Gungahlin Community Centre along with several smaller venues across Canberra, delivering professional, customer‑focused services to a diverse range of users.
The Bookings and Operations Coordinator (ASO3) plays an important frontline role in supporting the day‑to‑day operations of the Gungahlin Community Centre and, when required, other venues within the broader Venues team. The role is responsible for managing high volumes of booking enquiries, coordinating venue hire arrangements, and providing a welcoming and professional customer service experience.
Working under general direction, the position responds to enquiries, processes bookings, conducts venue inspections, and coordinates operational activities such as room set‑ups, cleaning, security and waste management. The role also supports promotion and administration activities, ensuring venue information is accurate, up to date and accessible to the community. This position is ideal for someone who enjoys working in a customer‑focused environment, can juggle competing priorities, and takes pride in delivering high‑quality service.
The role works closely with colleagues, contractors and community members to ensure venues operate smoothly and continue to meet the needs of Canberra’s growing and diverse communities.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other requirements:
- Ability to perform after hours, public holiday or weekend work to support bookings as required.
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Driver’s licence Class C is essential.
Notes: This position will be offered on a casual basis and the full-time salary noted above will be paid pro-rata.
A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
How to Apply: Submit a two-page written response addressing why you are best suited for this position and your experience against the Professional/Technical Skills and Knowledge, Behavioural Capabilities and Compliance Requirements/Qualifications outlined in the Position Description. A current curriculum vitae and names and contact details for two referees.
Applications should be submitted .
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This position will be offered on a casual basis and the full-time salary noted above will be paid pro-rata.
