Job description
Agency Department of Corporate and Digital Work unit Information Services
Development
Job title Records Management Officer Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $77,344 - $88,179 Location Darwin, Alice Springs, Katherine or Tennant Creek
Position number 38842 RTF 351425 Closing 13/07/2026
Contact officer Yvonne Smith on 08 8999 2160 or [email protected]
About the agency https://dcdd.nt.gov.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351425
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
Support the Information Services function by providing quality, cost-effective records and information management services,
as well as confidential day-to-day client services, while following established procedures and processes within service
agreements that meet the needs of the client.
Context statement
Information Services provides best practice advice and records management services to NTG client agencies. Structured into
several work teams, a wide range of services are delivered including training development and delivery, courier and mail
services, records management, help desk services, records appraisal, sentencing and disposal, digital policy, and Freedom of
Information.
Key duties and responsibilities
1. Provide direction and advice on information management issues to client agencies. Assist in the preparation of low
complexity system remediation and modifications to resolve issues and problems.
2. Provide business and application systems support in NTG client agency TRM datasets.
3. Provide accurate advice to the manager related to the delivery and maintenance of relevant services and identification
of potential risks and sensitivities. Work under guidance to resolve more complex client issues.
4. Research and analyse relevant information and data. Manage small projects.
5. Contribute to a culture of continuous business process improvement with suggestions for improvements to work tasks
and business practices.
6. Provide training, advice, guidance, and feedback to staff regarding records management systems and practices.
Selection criteria
Essential
1. Well-developed organisational skills to plan tasks, manage changing priorities and deliver quality outcomes.
2. Ability to research, analyse, review, and verify information and make evidence-based recommendations.
3. Experience creating and managing records in compliance with relevant principles, standards, and procedures.
4. Professional communication skills with the ability to provide accurate advice and responsive client service.
5. Ability to work collaboratively to build and sustain positive relationships with team members and clients and maintain
confidentiality and discretion.
6. Experience writing documentation such as work instructions.
7. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical
practice, accountability, impartiality, diversity and respect.
Desirable
1. Experience or qualifications in Information Management and use of Jira and/or Confluence.
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A
criminal history will not exclude an applicant from this position unless it is a relevant criminal history
