Introduction:
At Columbia Aged Care, our residents' wellbeing sit at the heart of everything we do. As our Care Services Manager, you will shape the day-to-day clinical operations of our Chatswood facility, fostering an environment where both staff and residents thrive. You will work closely with leadership to elevate care standards, mentor clinical teams, and drive meaningful health outcomes every single day.
Description:
What You'll Do
- Drive clinical care excellence: Direct and optimize daily personal and clinical care programs to ensure outstanding resident outcomes in line with national standards.
- Lead and empower care teams: Supervise, coach, and support Registered Nurses, care staff, and allied health professionals to foster a collaborative, high-performance culture.
- Master regulatory & funding compliance: Champion Aged Care Quality Standards, oversee AN-ACC/funding processes, and maintain continuous accreditation readiness.
- Champion continuous improvement: Analyze clinical data and incident trends to implement proactive safety, medication management, and risk mitigation strategies.
- Advocate for residents & families: Act as a key liaison for families and residents, guaranteeing personalized care plans that respect individual rights and choices.
What You Bring
- Current AHPRA registration as Registered Nurse.
- Valid National Police Check and full Australian working rights.
- A minimum of 5 years of post-graduate nursing experience, with at least 2 years in a senior management role within aged care.
- Proven knowledge and understanding of Strengthened Aged Care Quality Standards Accreditation quality, compliance and clinical governance.
- Tertiary studies or certifications in clinical management, health administration, or clinical leadership is highly preferred.
- Demonstrated experience in leading and managing clinical teams, with a focus on performance development and accountability.
- Proven ability to implement Work Health & Safety (WHS) and evaluate quality management systems and drive continuous improvement initiatives.
- Exceptional communication, interpersonal, and problem-solving skills, with a resident-first approach to care.
What's in It for You
- Leadership Impact: Direct exposure to facility leadership with real autonomy to shape clinical operations and care standards.
- Professional Growth: Access structured staff development opportunities, continuous learning, and career advancement.
- Wellbeing Support: Free 24/7 confidential personal safety, medical and mental health support, all through one app
- Everyday Benefits: Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, at over 9,000 locations nationwide through Flare benefits.
- Employee Benefits: access to discounted private health insurance and banking products
About Us:
Columbia Aged Care is a private health care group offering residential aged care facilities in both the metropolitan and regional areas of New South Wales. The members of the Board represent several families and the company has been operating aged care facilities for over 50 years. Our focus is on the care, comfort and consideration of our residents and our aim is to provide resident centred care and service to every resident, every time.
We provide a values-driven and inclusive environment for all our employees with a supportive and engaging leadership team.
Click APPLY NOW to submit your CV and a Cover Letter outlining your suitability for the position.
Columbia is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other. We actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.
