Who We Are:
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart and Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
The Role:
An exciting opportunity exists for a commercially minded Systems and Operations Lead to oversee the systems and operational processes that support our national fuels pricing function. Reporting to the Retail Fuel Pricing Strategy & Operations Manager, you'll play a key role in ensuring pricing accuracy, operational excellence and compliance while supporting continuous improvement across the retail fuels business.
You will provide:
- Ownership of fuels pricing systems and operational processes to ensure accurate pricing execution across the retail network.
- Monitoring and troubleshooting pricing systems to maintain operational performance and minimise disruptions.
- Investigation of pricing compliance issues and preparation of reporting for regulatory and government requirements.
- Identification and implementation of process improvements, automation opportunities and system enhancements.
- Support for the introduction of new products, initiatives and changes to pricing systems.
- Fuel Operations focal of LPG and AdBlue activities, key escalation for maintenance and logistics teams.
- Collaboration with cross-functional stakeholders to deliver operational excellence and commercial outcomes.
What We Offer:
- Join a high-performing team within a leading Australian retail organisation recognised for innovation and progressive thinking.
- Be part of a transformative growth journey, with genuine opportunities to build your career as the business continues to evolve nationally.
- Access to extensive health and wellbeing benefits, including discounted private health insurance, fitness memberships, and everyday lifestyle savings for you and your family.
- Access to exclusive staff benefits via our OTR App.
- Access to our free and confidential Employee Assistance Program (EAP).
About You:
- Experience in systems, operations or process improvement within a commercial or retail environment.
- Strong analytical skills with the ability to interpret data and maintain high levels of accuracy.
- Demonstrated ability to manage multiple priorities and deliver outcomes within deadlines.
- Excellent stakeholder engagement and communication skills.
- Proven ability to identify opportunities to improve systems, processes and operational efficiency.
- Experience with ERP systems, Power BI and the Microsoft Office Suite is highly regarded.
- A proactive, solutions-focused approach with the ability to take ownership and drive outcomes.
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.
