OSAN Ability (Hornsby Branch) is seeking compassionate and dedicated Bilingual Support Workers to join our growing team. This casual position offers flexible working arrangements with the potential for stable ongoing hours for the right candidate.
This role provides an opportunity to support both elderly clients under the Support at Home framework and NDIS participants throughout Hornsby and Sydney's Upper North Shore. We are looking for individuals who are passionate about delivering high-quality, person-centred care that promotes independence, dignity, and wellbeing.
As a Support Worker, you will work closely with clients in their homes and communities, assisting them with daily living activities, social engagement, and practical support. The role requires strong communication skills in both Mandarin and English to effectively support our diverse client base and liaise with management and care teams.
Key Responsibilities:
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Provide person-centred home care and disability support services.
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Assist clients with personal care tasks, including showering, grooming, dressing, and hygiene support.
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Perform light domestic assistance, including cleaning, laundry, and household organisation.
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Prepare meals tailored to client preferences and dietary requirements, including traditional Chinese meals when required.
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Provide transport assistance using your own reliable vehicle.
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Support clients to attend medical appointments, shopping trips, social activities, and community outings.
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Deliver companionship and emotional support to promote social connection and wellbeing.
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Maintain accurate records and communicate effectively with care coordinators and management.
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Promote client independence while ensuring their safety and comfort at all times.
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Work independently across multiple client locations throughout the Hornsby and Upper North Shore region.
Essential Criteria
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Fluent Mandarin language skills and effective functional English communication skills.
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Strong interpersonal, communication, and relationship-building skills.
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Compassionate, reliable, and professional approach to client care.
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Ability to work independently while travelling between client locations.
Qualifications and Documentation
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Certificate III in Individual Support, Disability, Aged Care, or
- equivalent qualification; or
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Relevant industry experience; or
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Currently undertaking advanced studies in a related field.
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Current Working with Children Check (WWCC).
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Current Australian Driver's Licence.
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Reliable, insured private vehicle (essential).
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Current First Aid and CPR Certificate.
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Current National Police Check.
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Valid Australian working rights.
Please note that visa sponsorship is not available for this position.
Important Applicant Information
To meet quality and compliance standards within the aged care and NDIS sectors, comprehensive support roles are generally allocated to experienced and/or fully qualified candidates. Applicants who are currently studying or who have limited hands-on care experience may initially be considered for domestic assistance and cleaning-focused duties only.
Priority Vacancy
Urgent Opportunity – Male Support Worker
We currently have an immediate opening for a Male Support Worker with demonstrated experience implementing and supporting clients under a Behaviour Support Plan (BSP) for an NDIS participant located within the Hornsby area. Candidates with this experience are strongly encouraged to apply.
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Competitive pay rates of $34.00 – $43.00 per hour.
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Weekend penalty rates in accordance with the SCHADS Award.
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Travel allowance and kilometre reimbursement.
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Paid travel time between client appointments.
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Flexible casual rosters to suit your availability.
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Potential for stable and ongoing hours.
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Supportive and inclusive workplace culture.
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Employee referral program incentives.
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Opportunity to make a meaningful difference in the lives of elderly clients and people living with disability.
How to Apply
Please submit your resume and any relevant qualifications to:
Applications will be reviewed as they are received, and suitable candidates may be contacted for interview prior to the closing date.
