The Heart Applecross – Applecross, WA
We are currently seeking passionate and professional team members to join The Heart Applecross in the roles of Duty Manager.
As part of ELG Australia, we are focused on delivering high-quality service, strong team culture, and an exceptional guest experience in a fast-paced, premium venue environment.
These roles are ideal for hospitality professionals who thrive in a busy setting, enjoy working with people, and take pride in delivering outstanding service.
Duty Manager – Key Responsibilities
- Oversee daily venue operations during service
- Lead and support staff on shift
- Ensure compliance with RSA, WHS, and venue policies
- Handle guest concerns and resolve issues professionally
- Maintain service standards and smooth operations
About You
- Previous hospitality experience (supervisory experience for Duty Manager preferred)
- Strong communication and customer service skills
- Professional, well-presented, and reliable
- Ability to work in a fast-paced environment
- Availability to work nights, weekends, and public holidays
What We Offer
- Join a dynamic and growing hospitality group
- Supportive team environment
- Opportunities for development and career progression
- Competitive pay rates (based on experience)
- Work in a high-energy, premium venue
Benefits:
Work Location: In person