Company Overview
Intech Surveillance & Security Pty Ltd is an Australian-owned company delivering integrated security and surveillance solutions across commercial and industrial sectors. Our services include the supply, integration, installation and ongoing support of CCTV systems, electronic access control systems, alarm and intrusion detection systems, intercoms, perimeter security technologies and customised integrated electronic security solutions for commercial and industrial clients.
Due to continued growth in the supply, installation and ongoing support of integrated electronic security systems, Intech Surveillance & Security Pty Ltd is seeking an experienced Technical Sales Representative to promote specialised security technologies to commercial and industrial customers. The successful applicant will provide technical sales support by identifying customer requirements, recommending appropriate electronic security solutions, preparing technical proposals and quotations, and liaising with technical support personnel and installation teams to ensure proposed systems meet customer specifications and operational requirements.
Position Overview
The Technical Sales Representative is responsible for promoting and selling integrated electronic security solutions to commercial and industrial customers. The role requires consultation with prospective clients to identify operational and technical requirements, recommend suitable CCTV, access control, intrusion detection and related security technologies, prepare technical proposals and commercial quotations, and liaise with technical support personnel and installation teams to ensure proposed solutions satisfy customer specifications.
The position requires strong business-to-business sales experience, commercial negotiation skills and the ability to understand specialised products and technical systems. The successful applicant will be expected to assess customer requirements, develop detailed product knowledge, recommend technically appropriate solutions and support the successful supply and implementation of integrated electronic security technologies.
Key Responsibilities
· Identify and develop new business opportunities for integrated electronic security systems and technical security solutions within commercial and industrial markets.
· Meet with prospective and existing customers to assess operational, functional and technical requirements for specialised electronic security technologies.
· Assess customer operational requirements and, in consultation with technical personnel where necessary, recommend suitable CCTV, access-control, alarm, intercom and surveillance technologies.
· Explain and demonstrate the technical features, system capabilities, compatibility, operational benefits and limitations of proposed electronic security products and integrated solutions.
· Prepare technical quotations, commercial proposals, product recommendations, technical documentation, cost estimates and tender submissions based on customer requirements.
· Conduct product presentations, technical demonstrations and solution discussions with customers and other technical stakeholders to explain system capabilities and recommended technical solutions.
· Negotiate pricing, commercial terms, product supply arrangements and service agreements with customers.
· Liaise with technical support personnel and installation teams to ensure proposed technical solutions satisfy customer specifications and installation requirements.
· Provide product and technical-sales support during customer evaluation, quotation preparation and implementation of agreed solutions, including responding to product enquiries, explaining specifications and capabilities, and obtaining specialist technical input where required.
· Maintain ongoing customer relationships by providing technical advice regarding system upgrades, product enhancements, compatibility and additional integrated security solutions.
· Monitor developments in electronic security technologies, competitor products and market trends to identify commercial opportunities.
· Maintain accurate customer records, quotations, technical documentation, CRM information and sales forecasts.
· Prepare technical sales reports, customer activity reports, sales forecasts and market intelligence reports for management.
Required Skills and Qualifications
· Bachelor’s degree or higher qualification in Business, Commerce, Finance, Marketing, Engineering, Electronics, Information Technology, Telecommunications or another discipline relevant to technical or commercial sales.
· Minimum 2–3 years of relevant full-time, or equivalent part-time, experience in business-to-business (B2B) sales, solution-based sales or technical sales involving specialised commercial products, technical equipment, electronic systems or comparable product solutions.
· Demonstrated experience identifying customer requirements, analysing business needs and recommending suitable products, systems or solution-based offerings.
· Demonstrated experience preparing quotations, commercial proposals, pricing submissions, cost estimates and supply or service agreements.
· Experience presenting product features, specifications, commercial benefits and solution capabilities to business customers.
· Strong communication, negotiation, presentation and stakeholder-management skills.
· Demonstrated client relationship management, account management, customer acquisition and business development capabilities.
· Ability to develop detailed knowledge of specialised products and work effectively with technical support personnel, product specialists and installation teams.
· Proficiency in Microsoft Office applications and Customer Relationship Management software.
· Ability to manage the complete sales cycle, including lead generation, customer consultation, solution recommendation, quotation preparation, commercial negotiation, contract finalisation and post-sales customer support.
Additional Requirements (Highly Regarded)
Experience in one or more of the following industries will be highly regarded:
· Electronic security systems and surveillance technologies
· CCTV, access control, alarm and intrusion-detection systems
· Telecommunications, networking or communications equipment
· Electronic building systems and integrated technologies
· Commercial equipment or specialised technical products
· Hospitality, catering or food-service equipment supplied to business customers
· Solution-based sales involving customised products or systems
· Working with technical support, installation, procurement, logistics or product-delivery teams.
How to Apply
If you have experience in technical sales and enjoy providing tailored technical solutions to commercial clients, we encourage you to apply.
Please submit your resume and a cover letter outlining your relevant experience.
Only shortlisted candidates will be contacted.
Intech Surveillance & Security Pty Ltd is an equal opportunity employer committed to providing a diverse and inclusive workplace.
Pay: $78,000.00 – $88,000.00 per year
Benefits:
Work Location: In person
