[MARAE IZAKAYA at Chadstone Shopping Centre] - Restaurant Supervisor
Join our team at MARAE IZAKAYA!
MARAE IZAKAYA is an exciting Japanese Izakaya & bar located at Chadstone Shopping Centre. We are currently seeking a passionate and experienced and motivated Venue Supervisor to support daily operations and lead the front-of-house team..
This role is ideal for someone with strong leadership skills, attention to detail, and a passion for hospitality who thrives in busy and high-pressure environments.
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About Us
Marae Izakaya, located in Chadstone Shopping Centre, is best known for our Sushi Train and Yakiniku, offering fresh, premium-quality food. We are committed to delivering exceptional food and attentive, professional service to every guest.
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Key Responsibilities:
- Deliver and maintain excellent customer service at all times.
- Lead, supervise, and train front-of-house staff to company standards.
- Ensure smooth daily restaurant operations during service.
- Handle customer feedback, complaints, and problem-solving professionally.
- Maintain high standards of presentation, cleanliness, and food safety.
- Monitor staff performance, workflow, and service quality.
- Assist with opening and closing duties as required.
- Work closely with kitchen and management to ensure a seamless guest experience.
- Remain calm, organised, and efficient in busy and stressful environments.
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About You
- Passionate about hospitality and assisting customers.
- Strong work ethic and leadership mindset.
- Excellent communication and interpersonal skills.
- High attention to detail and ability to multitask.
- Confident in decision-making and problem resolution.
- Reliable, punctual, and professional in appearance and attitude.
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Requirements
- Minimum 1 year Supervisor experience in a hospitality venue
- Valid Food Safety Certificate (DoFood / Food Handler Certificate).
- Valid RSA Certificate.
- Experience in fast-paced, high-volume restaurants preferred.
- Availability to work weekends and public holidays.
- AUS PR, AUS &NZ Citizen holder only
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Working Hours
- 30-38 hours per week, including weekends.
- Flexible roster, including evenings (Mon-Sun).
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About the Benefits
- Competitive pay rate: $39.13 per hour+ Super.
- Weekend & Public Holiday penalty rates+ Super.
- Supportive team environment
- Job Type: Casual
- Career growth within a professional hospitality group
This is an opportunity to be part of a growing business with ongoing opportunities and attractive rewards for the right candidate.
Job Type: Casual
Pay: $39.13 per hour
Experience:
- Supervisor: 1 year (Preferred)
- Wait Staff experience with leadership responsibilities: 2 years (Preferred)
Licence/Certification:
Work Authorisation:
Work Location: In person
