Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About Solar Turbines
Headquartered in San Diego, California, USA, Solar Turbines Incorporated, a subsidiary of Caterpillar Inc., is one of the world’s leading manufacturers of industrial gas turbines, with more than 16,000 units and over 3 billion operating hours in over 100 countries.
Solar’s foundation is people and Solar’s culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business. Solar Turbines, founded in 1927, is comprised of a dedicated and multi-talented workforce of more than 8,000 employees with decades of experience working as a global team.
About the Role
We’re seeking a highly autonomous, self-driven Field Service Representative who thrives working independently, takes initiative, and can confidently manage tasks from start to finish with minimal supervision.
This role will see you supporting the installation, maintenance, and troubleshooting of Solar Turbines gas turbine packages and associated auxiliary systems at the customer's location using a set of tools, parts and technical diagrams.
Customer service assignments include on-site preventive maintenance and inspection service work, call- out services and commissioning activities on turbomachinery and package systems.
Responsibilities
- Assist in diagnosing faults on Solar Turbines packages using OEM documentation and diagnostic tools with guidance of experienced field service personnel and/or supervisor.
- With supervision, use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.
- Observe and check for common causes of trouble, such as dirty or defective components, cleaning and lubricating equipment with guidance of experienced field service personnel and/or supervisor.
- With supervision, perform routine installations and making adjustments to equipment as appropriate within normal procedures.
Required Skills & Qualifications:
- Sound communication and interpersonal skills.
- The position typically requires a technical qualification (electrical, mechanical, instrumental, engineering) or equivalent industry experience.
- Aptitude for a cross-disciplined approach.
- Oil & Gas and Power Generation industry experience is highly desirable.
- Technical knowledge of Solar Turbines products and product applications, and field experience will be beneficial.
- This role requires frequent travel.
Key Competencies
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
• Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
• Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards.
• Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.
• Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Compensation & Benefits:
Competitive salary based on qualification and industry working experience.
The Total Rewards package includes:
- Competitive remuneration package
- Attractive Bonus and Share options
- Career development with global prospects
- A strong commitment to safety and your wellbeing
- A commitment to diversity and inclusion, equal opportunity, and equal outcome
- SMART spending APP
- The opportunity to do truly meaningful work in a supportive, inclusive culture that encourages you to make the most of your talents.
Additional Information
Foreign national applicants that require or will require sponsorship will not be considered. Full, unlimited Australian Working Rights required to apply.
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
Visa Sponsorship is not available for this position.
Posting Dates:
June 2, 2026 - June 20, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community .
