- Maximise your take-home pay with salary packaging
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Free training & development
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Paid under the SCHADS Award
Come be part of a team where your work truly matters, and so do you
At Community Support Incorporated (CSI), we have been a trusted provider of home care services across South Australia for over 30 years, supporting people living with disability and those who are ageing to live independently in their communities.
We are more than just a care provider, we are a values-driven, people-first organisation where our staff are genuinely supported, developed, and appreciated.
When you join CSI, you become part of a collaborative, purpose-led team that is focused on delivering person-centred care and helping you grow both personally and professionally.
As we continue to grow and welcome new clients, we are looking for passionate, committed individuals who want to make a real difference.
We are now looking for a Client Services Coordinator in Melbourne, Victoria.
Join CSI – and be part of a team that truly cares
About You & The Role
The Client Services Coordinator is responsible for working with clients to achieve their goals and ensuring they receive the services and care they need to help them live their lives their way. The coordinator is also responsible for the supervision, safety, coordination of training requirements, and performance management of support workers to meet and exceed the expectations of the clients we serve.
Key Responsibilities
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Work with clients to identify their goals, support goal achievement and ensure they receive great care and support, every time.
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Coaching and mentoring Support Workers, ensuring clients and business needs are met
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WHS compliance of Support Worker practice and work environment (client homes) is monitored for completion, action and reporting as required
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Contribute to the recruitment of Support Workers to match client needs
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Timely and effective management of incidents and feedback
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Support the development of recruitment strategies to align with client requirements.
We’re Looking for Client Service Coordinators Who:
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Minimum 2 years’ experience in a similar role
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Minimum Certificate IV or above in Health / Community Services (or equivalent)
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Strong understanding of NDIS and/or My Aged Care Home Care Packages
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Person-centred (problem-solving), decision making and leadership
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High-level critical thinking
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Highly effective time management
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NDIS Workers Clearance Check
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Working with Children Check
Why You'll Love Working with Us
At CSI, we don’t just talk about valuing our people – we show it
Recognition & Reward – Your efforts will not go unnoticed. We celebrate great work.
Career Development – Ongoing training and growth opportunities to help you thrive.
Salary Packaging – Boost your take-home pay with tax-saving benefits.
Employee Assistance Program (EAP) – Free, confidential support when you need it.
Exclusive Discounts – Enjoy savings on health care and other corporate perks.
Referral Program – Know someone great? Get rewarded when they join the team!
We are here to support you, every step of the way. Because when you succeed, our clients do too
Please note: While not mandatory, we highly recommend being up to date with your COVID-19 and flu vaccinations to work in this sector
How To Apply
To apply, please visit our website https://www.csisa.org.au/about-us/work-with-us/
We hope to hear from you soon!
