Weekend Motel Receptionist
We are seeking an experienced and reliable Motel Receptionist to join our team. This role is ideal for someone with a background in hospitality, accommodation, tourism, or front-office reception who enjoys delivering excellent customer service and working in a small team environment.
Position Details
- Saturday and Sunday: 9:00am – 5:00pm
- Friday shifts may be available and are negotiable for the right applicant
- Additional flat-rate remuneration provided for handling occasional after-hours phone enquiries and reservations
Key Responsibilities
- Welcoming guests and providing a professional check-in and check-out experience
- Managing reservations and accommodation bookings
- Operating online booking platforms and channel management systems
- Processing payments, invoices, and daily reconciliations
- Responding to phone calls, emails, and guest enquiries
- Assisting guests with requests and resolving issues in a professional manner
- Coordinating room availability and communicating with housekeeping staff
- Monitoring room status and ensuring guest requirements are met
- Maintaining accurate guest records and reservation information
- General administrative and reception duties
About You
- Previous experience in motel, hotel, hospitality, tourism, or reception work preferred
- Experience with reservation systems and online booking platforms is highly regarded
- Strong communication and customer service skills
- Well-presented, organised, and able to work independently
- Comfortable handling guest concerns and finding practical solutions
- Competent computer skills and attention to detail
- Reliable, punctual, and professional
This is a great opportunity to join a friendly, locally owned accommodation business where you will play a key role in delivering an exceptional guest experience.
To apply, please send your resume and a brief cover letter outlining your relevant experience.
Pay: $600.00 – $1,000.00 per week
Work Location: In person
