The Role: Assistant Venue Manager
Job Type: Full-time
Location: Perth CBD, WA (in-person)
Work Authorisation: Australia (Required)
As Assistant Venue Manager, you’ll work closely with the Venue Manager to ensure every game runs smoothly, safely, and seamlessly.
One shift you might be managing a fully booked Saturday with back-to-back pirate crews. The next, supporting your team through a corporate group event or fine-tuning processes to improve flow and immersion.
This is a leadership role for someone who can balance operations, people management, and guest experience, while still being hands-on when it counts.
What You’ll Do
- Support the Venue Manager in overseeing daily venue operations
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Lead, coach and develop a team of Game Masters
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Ensure every guest receives a high-quality, immersive experience
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Maintain venue presentation — rooms reset perfectly, FOH sharp, standards upheld
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Oversee bookings, large group events and customer enquiries
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Assist with rostering, training and performance development
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Step in to run games, troubleshoot tech, and problem-solve in real time
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Monitor KPIs and support business performance
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Take charge confidently when the Venue Manager is off-site
Who You Are
You’re proactive, organised and people-focused. You understand that in live entertainment, detail matters, from how a room is reset to how a story is delivered.
You’ll bring:
- Strong leadership and communication skills
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Confidence managing a team in a fast-paced environment
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A calm, solutions-focused mindset under pressure
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High attention to detail and pride in presentation
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Excellent time management and organisational skills
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Experience in hospitality, events, retail or entertainment leadership (preferred)
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A passion for immersive experiences and guest engagement
What You’ll Need
- Availability across nights, weekends and peak trading periods
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Confidence using booking systems and basic reporting tools
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A commitment to safety, compliance and operational standards
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Full Australian working rights
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Current Working with Children Check
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Current First Aid Certification *Preferred*
Why Join Escape This?
- Be part of one of Australia’s leading immersive entertainment brands
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Work in a creative, story-driven environment
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Develop leadership skills in a growing national company
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Help create experiences guests talk about long after they leave
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No two shifts are ever the same
How to Apply
Send through your CV and a short cover letter telling us:
- Your leadership experience
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How you handle busy, high-pressure environments
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Why immersive entertainment excites you
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Your availability
