Building & Make Safe Coordinator
The Company:
C+M Build Group is a leading, multi-disciplined design and construction services provider operating across Eastern Australia. Established in 2018, the business has grown into a diversified organisation supported by a dedicated team of skilled professionals. C+M Build Group prides itself on collaboration, smooth project coordination and delivering high-quality outcomes across every project.
What's on Offer:
- The opportunity to join a growing organisation with an exciting future
- A varied and fast-paced role where no two days are the same
- Supportive and collaborative team environment
- Training and guidance from experienced management
- Opportunity for career growth and development
Key Duties & Responsibilities:
- Receive, triage and coordinate make safe requests nationally
- Coordinate and allocate the appropriate trades to attend properties
- Liaise with customers to understand their situation, arrange access and provide regular updates
- Monitor jobs to ensure trades attend within required timeframes and proactively manage any delays
- Maintain accurate job records, reports and photographic evidence
- Liaise with insurers, contractors and internal teams to ensure everyone is kept informed
- Identify additional damage or repair requirements and ensure a smooth handover to the relevant team
- Ensure all work is completed safely, efficiently and within required SLA and KPI timeframes
Key Selection Criteria:
We are looking for someone who is highly organised, proactive and comfortable working in a fast-paced environment. You will have excellent communication skills and the ability to manage competing priorities while providing a high level of customer service.
- Experience in insurance, building, restoration, trades coordination or a similar environment highly regarded
- Strong communication and customer service skills
- Excellent organisation and time-management skills
- Ability to coordinate multiple jobs and stakeholders simultaneously
- Confident dealing with customers, contractors and insurers
- Strong attention to detail and computer skills
- Ability to work under pressure and prioritise urgent matters
- Strong work ethic and a proactive approach
- Experience with insurance or job management systems highly regarded
If you are interested in furthering your career and developing your leadership skills further, I would love to hear from you.
Please note: You will need to be prepared to undergo a medical examination and criminal background check as part of the recruitment process.
Agency Notice: We do not accept unsolicited resumes or candidate profiles from recruitment agencies. Please do not forward resumes to hiring managers, or any other company employees. Our clients are not responsible for any fees related to unsolicited resumes 