An exciting opportunity is available for an empathetic, energetic, passionate and hardworking individual to join our team in the position of
Team Supervisor. The focus of this diverse role will be to travel to sites around Coffs Harbour to provide detailed site assessments and comprehensive scope of works allowing for accurate repairs in all aspects of building and contents restoration. You will be responsible for site assessments, providing customers with reassurance, submitting repair scope of works and quotations, relationship building and liaising with clients.
This is a hands on role where no two days are the same and offers a fantastic chance to join an established company that values its people above all else.
What’s on Offer:
- The opportunity to join an organisation with an exciting future.
- A respected growing organisation offering training and career paths
- Assist local communities
- A positive and rewarding team culture
- Support, training, and guidance from an experienced manager
- Up to date technology and a modern office environment
- Supportive, social, and collaborative team
- Company Vehicle and competitive salary
- Annual Salary reviews
Key Responsibilities:
- Attend sites & assess restoration works.
- Report writing & preparation of scope of works & quotations
- Build new & leverage existing relationships with key insurance personnel within the industry
- being calm when dealing with clients during time of stress
- Liaise with & engage sub-contractors during quotation stage
- Liaise with customers, insurers, and all key stakeholders
- Work within industry KPI’s
- Work with Technicians and aother upervisors to ensure works are delivered within budgets & timeframes
- Ensure all work conforms to legislative & contractual OH&S requirements
- Ensure all inspections, certificates & relevant documentation is signed off
Key Selection Criteria:
- Knowledge of the Construction Industry, Building Trade Qualification would be useful
- Restoration or Insurance Building background is beneficial, however not essential
- Strong computer skills with a confident & professional phone manner
- Excellent organisational & time management skills
- Excellent communication & interpersonal skills with a positive attitude & sound work ethic
- Ability to manage multiple & competing priorities.
- Ability to build effective relationships & be empathetic to the needs of the customer
- Dispute resolution skills
- Familiarity with OHS practices, legislations & regulations
- Current & valid motor vehicle licence
The Company:
We are an established, innovative, and fast paced restoration company with a reputation for excellence. With an integrated approach to our people, processes, and technology, we take pride in achieving fast and successful outcomes within 24 hours, especially in emergency situations.
We are a company of integrity and diversity.
If you are interested in furthering your career and developing your leadership skills, I would love to hear from you.
Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a pre-employment medical examination and criminal background check where required.
Agency Notice: We do not accept unsolicited resumes or candidate profiles from recruitment agencies. Please do not forward resumes to our hiring managers, or any other company employees. We are not responsible for any fees related to unsolicited resumes.