L&R Group—is a team dedicated to managing facilities communities love—we are seeking enthusiastic individuals to join us at the iconic Lake Talbot Water Park and the bustling Narrandera Sports Stadium. In this role, you will help deliver exceptional experiences, maintain top-tier facilities, and support the vibrant local community. This is your chance to kickstart an exciting career with a dynamic, community-focused team!
The Kiosk Attendant role involves delivering exceptional customer service while efficiently handling food preparation, cash transactions, and customer inquiries. You’ll maintain a clean, safe, and organised workspace, ensuring that all tasks are completed in line with facility protocols and hygiene standards.
WORK TASKS + RESPONSIBILITIES
Provide exceptional customer service at all times.
Maintain a professional appearance consistently.
Handle customer complaints and requests professionally.
Manage cash handling and operate the Square POS system effectively.
Perform food handling and preparation with a focus on hygiene and safety.
Safely operate equipment such as deep fryers, slushie machines, and coffee machines.
Follow workplace routines and menu recipe plans accurately.
Maintain a working knowledge of the Facilities Emergency Action Plan.
Assist with cleaning and maintenance tasks as outlined in the daily TANDA checks.
Support management and other employees by performing other duties as needed during shifts.
Adhere to all safety protocols, training requirements, and document control procedures.
Ensure effective communication with fellow employees and patrons.
Respond to customer queries promptly and courteously.
Report on any incidents to your direct supervisor in a timely manner.
Uphold honesty and integrity in all tasks, especially in cash handling and customer interactions.
Maintain TANDA culture
Ensure your area of operation is consistently clean, friendly, safe, and organised.
This list is not comprehensive, and the Facility Manager may assign additional responsibilities as needed.
ESSENTIAL SKILLS
Good integrity and work ethic
Strong problem solving skills of complex issues
Good interpersonal and communication skills and a commitment to provide good customer service.
Ability to work under limited supervision and to demonstrate initiative when required.
Minimum age 14 (Exceptions may be made and are dependent on maturity and skill level.)
INDUSTRY QUALIFICATIONS + CLEARANCES
ONBOARDING AND INHOUSE TRAINING
Employee Handbook - Employment + General Ops
Operations Manual (per Centre)
Employee site induction and training
REMUNERATION - as per the Fitness Award with penalty rates and above award compensation for some penalties.
