Make a meaningful impact—through technology
Hearing Australia is a trusted leader in hearing health. We’re looking for a Solution Architect to help shape modern, secure, and reliable business solutions—so our teams can better support people across Australia when and where they need it.
Solution Architect
- Permanent, full-time opportunity.
- Hybrid role based in Macquarie Park (Macquarie University precinct).
- Architect and guide delivery of business applications, with a focus on Microsoft Dynamics 365 and Power Platform.
- Help teams make pragmatic design decisions aligned to business outcomes, strategy, and enterprise roadmaps.
Want to build technology that helps improve the lives of Australians?
Join us and build a career you’ll be proud of.
About Hearing Australia
Hearing Australia is a trusted leader in hearing health. With services across the country, we support and empower people of all ages and backgrounds with hearing solutions and care.
About the role
As our Solution Architect, you’ll work from discovery through delivery, helping teams make timely, well-reasoned design decisions aligned to business outcomes, IT strategy, and enterprise roadmaps. You’ll translate intent into clear solution designs and provide hands-on guidance through build, test, and release to ensure quality outcomes.
You’ll focus on our business application ecosystem—especially Microsoft Dynamics 365 and Power Platform—shaping solution designs, guiding delivery teams, and contributing to architecture standards and governance that keep our platforms secure, scalable, and supportable.
Key responsibilities
- Partner with business and delivery teams to understand goals, constraints, and success measures, and translate needs into solution options with clear trade-offs.
- Lead pragmatic solution design decision-making and maintain clear records of key decisions and rationale.
- Produce proportionate solution designs (high-level and detailed) covering application, integration, data, and security considerations—appropriate to risk and complexity.
- Provide architectural guidance through delivery (build, test, release), including design reviews and support to teams to resolve technical issues and maintain quality.
- Ensure solutions meet required security, privacy, and compliance obligations, with risks and mitigations identified and tracked.
- Design and assure integrations and data flows across systems, promoting reuse, interoperability, and stable operations.
- Contribute to standards, patterns, documentation, and technical debt management to improve maintainability and supportability.
About you
- Proven experience as a Solution Architect, Solution Designer (or similar) delivering business applications from discovery to implementation and transition to operations (BAU).
- Strong solution design skills and documentation discipline (e.g., context/logical views, integration patterns, data flows, security considerations, and decision records).
- Confidence facilitating workshops and driving timely, pragmatic decisions with diverse business and technical stakeholders.
- Experience aligning solutions to enterprise strategy, roadmaps, standards, and reference architectures.
- Understanding of architecture governance (e.g., design reviews/assurance checkpoints) and a continuous-improvement mindset.
- Solid grasp of integration concepts (APIs, messaging, ETL), identity and access, and cloud platform fundamentals.
- Working knowledge of security, privacy, and risk practices in enterprise environments.
- Strong written and verbal communication skills—able to explain complex concepts to non-technical audiences.
- Collaborative approach, with the ability to coach and support delivery teams to achieve quality outcomes.
- Highly regarded: experience with Microsoft Dynamics 365 and/or Power Platform (or comparable enterprise SaaS/low-code platforms), including governance and lifecycle management.
- Bachelor’s degree (or equivalent demonstrated experience) in a technical, scientific, or engineering discipline.
What matters most is your drive to deliver outcomes that help people who need us. You’ll bring a sense of responsibility, curiosity, and a practical mindset to solving problems that matter.
Why Hearing Australia
There’s so much to love about a role with us. Our people say there are three things that set us (and their careers) apart:
- How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you’ll know you’re making a contribution that really means something.
- Who we work with: You’ll support and empower clients of all backgrounds. That’s what drives our teams and what makes them so special.
- Where we’re going next: As our industry evolves, we’re committed to learning and improving what we do and how we do it—and to building an organisation where everyone can thrive.
The impact you’ll have
As a Solution Architect, you’ll see the impact of your work every day—helping children and adults who need us. Here’s what one of our IT professionals has to say about why they choose to work with us:
“The work we do in helping people hear sound again and for the very first time is quite inspirational. Everything we do here is purpose-driven.”
You’ll also enjoy a range of benefits, including:
- Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, wellbeing programs, salary packaging, and discounts across a range of retailers).
- Paid parental leave.
- Free onsite staff parking.
- Employee recognition awards program.
- Attractive salary package, including a generous 15.4% superannuation.
- Flexible work arrangement opportunities to support work, personal, and family commitments.
How to apply
Please submit your resume and a short cover letter outlining your suitability for the role. If you require any adjustments to participate in the recruitment process, let us know—we’re committed to an inclusive, accessible experience for all candidates.
Let’s create the gold standard of hearing care
We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver’s licence and must have rights to work in Australia.
Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.
We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.
We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
