Job Type:
Permanent - Full Time
Location:
Sydney - Southern Suburbs
Job Category:
Accounting and Financial Services
About Us:
Glad Group a proudly Australian, family-owned business with over 3,800 team members across Australia, working in cleaning, security, concierge and maintenance.
We value the people behind the work. You’ll be part of a diverse, supportive team where collaboration is key, your contribution matters and you’re encouraged to grow. We’re known for our people-first culture and commitment to creating welcoming experiences every day.
When you join us, you’re not just taking a job, you become part of the Glad family - a supportive team where your contribution is valued and career growth is encouraged
Job Description
What you’ll be doing
Payroll sits at the heart of everything we do. When our 3,800-plus team members are paid correctly and on time, it sends a clear message: we value the people behind the work. As our Senior Payroll Officer, you'll play a leading role in making that happen.
Based at our Rockdale office and reporting to the Payroll Manager, this is a senior, hands-on role for an experienced payroll professional ready to take ownership, mentor others and drive continuous improvement across a large, complex, multi-award payroll function. You'll bring deep technical knowledge, a collaborative approach and a genuine commitment to accuracy and compliance — and you'll be trusted to lead by example every day.
- Taking ownership of end-to-end payroll processing for a high-volume, multi-award workforce across multiple states
- Interpreting and applying Modern Awards, Enterprise Agreements and Fair Work legislation with confidence and accuracy
- Acting as a subject matter expert supporting and mentoring colleagues and answering complex payroll queries
- Managing and reconciling superannuation, PAYG withholding, payroll tax and other statutory obligations
- Preparing month-end, quarter-end and year-end payroll reporting and reconciliations
- Leading or contributing to payroll audits, compliance reviews and system improvement projects
- Identifying process gaps and proactively recommending and implementing improvements
- Acting as a key point of contact for internal stakeholders including HR, Finance and Operations
- Supporting the Payroll Manager with projects, reporting and team coverage as required
What we are looking for
We're looking for a confident, experienced payroll professional who's ready to lead. If you have strong foundations and the drive to grow, we'll back you.
- Minimum 5 years' end-to-end payroll experience, including in a high-volume or complex multi-award environment
- Strong knowledge of Modern Awards, Enterprise Agreements and Fair Work compliance
- Experience in facilities services, cleaning, security or hospitality highly regarded
- Proven ability to mentor or guide others and act as a go-to resource for payroll queries
- Experience with payroll reconciliations, statutory reporting and year-end processes
- Proficiency with payroll systems
- Advanced Excel skills and confidence working with large data sets
- Excellent attention to detail, with a structured and methodical approach to complex problem-solving
- Strong communication skills, you can explain payroll matters clearly to people at all levels
- A collaborative, team-oriented approach and a genuine commitment to quality and compliance
Desired Skills and Experience
What we offer you
- Elevate your career within a growing national business backed by more than 37 years of industry experience.
- Work within a flexible, dynamic and people-first environment.
- Develop your skills through ongoing training, development and learning opportunities.
- Be part of a collaborative team supporting diverse frontline operations and major properties across Australia.
Why join us?
- Build a long-term career with ongoing training, development and progression opportunities.
- Join a team where your contribution is valued and your work makes a real impact every day.
- Access free and confidential wellbeing support through our Employee Assistance Program for you and your immediate family.
- Be recognised and rewarded through a well-established employee recognition program, including monthly awards and regular appreciation initiatives.
Glad Group is a proud Equal Opportunity Employer committed to an inclusive and diverse workplace. We support meaningful action towards Reconciliation and welcome applications from people of all backgrounds, including women and Aboriginal and Torres Strait Islander peoples.
If this opportunity sounds right for you, submit your resume to join the Glad Group team.