- Part-time, permanent position offering 16-24 hours per week.
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Join a bold and sustainably minded hotel group redefining luxury hospitality in Australia.
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Enjoy a prime Cairns CBD location with exclusive team benefits, including 50 % F&B discounts and $99 room rates across all Crystalbrook hotels.
Crystalbrook Collection is a bold and sustainably minded hotel group redefining luxury hospitality in Australia.
Driven by our spirit of wonder, we create locally unique hotels, restaurants and guest experiences that reflect the character of their place and the personality of our people. We believe luxury should feel considered, creative and responsible, with experiences that leave a positive impression on our guests, our collaborators and the communities we are part of.
As our collection continues to grow, including the opening of Crystalbrook Sam in Adelaide at the end of 2026 and Crystalbrook Aurora in Canberra in early 2027, we are entering an exciting new chapter.
Guided by our values — We are Customer Obsessed, We are Collaborators and We are Courageous — we are building more than hotels. We are building careers, experiences and a new standard of hospitality. Crystalbrook Riley is a five-star luxury hotel in Cairns, where contemporary elegance meets a relaxed, tropical spirit.
Always living in the moment, Crystalbrook Riley brings together striking design, thoughtful luxury and a strong connection to place. With an environmentally conscious approach, a celebration of the contemporary and a passion for elevated guest experiences, Crystalbrook Riley offers sophisticated accommodation, vibrant dining, distinctive events and memorable moments shaped by the energy, colour and spirit of Cairns.
Bold, stylish and effortlessly welcoming, Crystalbrook Riley is more than a hotel. It is a place to connect, celebrate and experience luxury with personality.
The Opportunity:
At Crystalbrook, every dining experience is an opportunity to surprise, delight and connect. As a Food and Beverage Attendant, you will play a vital role in delivering seamless, professional and personalized service across our venues. From welcoming guests and serving beautiful dishes to curating memorable moments, you will bring warmth, care and attention to detail to every interaction.
Working closely with the Venue Manager, Food & Beverage Manager, and a passionate team, you will help create dining experiences that reflect Crystalbrook Collection's distinctive personality - modern, creative and full of energy.
The Talent:
You are an engaging, guest-focused professional who thrives in a fast-paced, dynamic environment. With a natural flair for service and a passion for hospitality, you take pride in creating memorable experiences that make every guest feel valued. Experience in a similar role is ideal, but if you have the right attitude, energy and commitment, we will provide the training and support to help you succeed.
- Previous experience in food and beverage service within a high-end environment preferred
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Excellent communication and interpersonal skills with a warm, professional manner
- Immaculate personal presentation and attention to detail
- Current QLD Responsible Service of Alcohol (RSA) Certificate
- Ability to work collaboratively within a supportive team
- Comfortable working across a 7-day roster
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Enthusiasm, adaptability and a genuine passion for delivering exceptional guest service
Why Us:
You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:
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50% F&B discount across all Crystalbrook restaurants and bars
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$99 room rates and a generous friends and family discount
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Enhanced parental Leave and lifestyle benefits
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A commitment to a green future through enhanced sustainability practices
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Access to our internal mobility program and team reward schemes
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Online learning and training with tailored career development pathways
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A culture of collaboration, elevating experiences and diversity
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Limitless career opportunities in a fast growing, dynamic environment
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Regular service recognition and team engagement events
Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.
In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.
We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.
If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.
As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
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