Title: Housekeeping Attendant
Located in the heart of Australia’s premier wine region, situated across an enormous slice of pristine countryside. Rydges Resort Hunter Valley is a vibrant 419-room resort an all-encompassing destination for leisure, conferences, and unforgettable events. As home to the award-winning Hunter Valley Conference and Events Centre which caters from 10 to grand celebrations for over 1,100 guests.
2025 & 2026 Hunter Valley Legends Awards
Hunter Valley Accommodation Operator of the Year
Position Overview:
To service and thoroughly clean the Hotel’s rooms in accordance with the established standards, maintaining a high standard of cleanliness and providing our Guests with the very best service in a clean healthy environment.
Our Vision is being leaders in creating experiences and properties that escape the ordinary.
Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community. We achieve our Vision and Purpose by delivering on our goals and values.
Our Goals
- Growing revenue above market
- Maximise assets
- Business transformation
Our Values
- Empowerment: We make it happen
- Possibilities: We evolve and innovate
- Community: We make the connection
Key Accountabilities
- Anticipates and attend to the guest’s needs and desires immediately.
- Services and cleans allocated rooms to the highest standards within the allocated time
- Replenishes and controls Guest supplies.
- Reports to the Supervisor any maintenance needing attention.
- Follows all Housekeeping policies and procedures to the standard set by the Executive Housekeeper.
- Takes extreme care with personal grooming in order to maintain a consistently high level of professional appearance.
- Informs Housekeeping Office IMMEDIATELY of any unusual, different or abnormal situations seen in or around the Hotel.
- Reports any potential health and safety hazards to the Supervisor.
- Greets Hotel guests in a polite and courteous manner being careful not to confuse friendliness with familiarity.
- Attends monthly departmental communication, training and information meetings.
- Complies with all of the Hotel’s standard operational policies and procedures as outlined in the Team Handbook.
- Has a full knowledge of, and practices all of the Hotel’s established workplace health and safety guidelines (WH&S).
- Gives assistance to other departments or outlets when required.
- Carries out other duties as directed by the Executive Housekeeper/Housekeeping Supervisors.
Benefits & Perks:
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company
Join Rydges Resort Hunter Valley and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.
