Townsville
About Us
Wilmar Sugar Australia is part of Wilmar International, a leading global agribusiness with around 100,000 employees working across more than 30 countries and regions.
Across Australia and New Zealand, we operate two major business units, Sugar & Renewables and Sweeteners, employing 2,400+ people during peak/ seasonal operations with corporate offices in Melbourne, Brisbane, Townsville and Auckland.
As Australia’s largest raw sugar manufacturer and a top 10 global producer, Wilmar Sugar & Renewables runs eight sugar mills across North Queensland. We are also one of the nation’s largest generators of renewable electricity from biomass, a major producer of bioethanol, the largest sugarcane grower, and a key supplier of sustainable fertiliser and stockfeed.
About the role
The Business Support Officer plays a key role in supporting Wilmar’s Grower Marketing Team by delivering high-level administrative, operational and marketing support. This position helps coordinate grower marketing programs, communications, reporting and project activities, while providing exceptional service to growers and internal stakeholders. Working collaboratively across the business, the role contributes to improved operational efficiency, stronger grower engagement and the ongoing success of Wilmar’s grower marketing initiatives.
Role Responsibilities:
As the Business Support Officer, you will provide high-level administrative, operational and marketing support to the Grower Marketing Team. You will coordinate grower communications, marketing campaigns, events and engagement activities, while supporting pricing administration, reporting, business improvements and project delivery. The role also involves analysing business and grower data, maintaining processes and documentation, and building strong relationships with growers and stakeholders to enhance customer service, drive operational efficiency and support the ongoing success of Wilmar.
About You
With qualifications in Business, Marketing, Communications, Agriculture, Finance, or a related discipline (or equivalent experience), you bring strong experience in business support, administration, project coordination, and the delivery of marketing and stakeholder engagement activities. You possess excellent communication, organisational and customer service skills, with the ability to analyse data, prepare reports, manage competing priorities and drive process improvements. Proficiency in Microsoft Office and CRM platforms is essential, while experience with SAP, Salesforce, project management software, and exposure to the agricultural, commodity, financial services or Australian sugar industries would be highly regarded. Knowledge of grower marketing, commodity pricing and event coordination is also desirable.
Applications are assessed independently and on their individual merits against the requirements of the advertised role.
As part of our recruitment process, shortlisted candidates may be required to –
- Complete interviews, assessments, reference checks and verification of qualifications, licences and work rights.
- Successful candidates will be required to satisfactorily complete any role-specific pre-employment checks, which may include a pre-employment medical assessment (including drug and alcohol screening).
- A National Police Check and other compliance requirements.
Due to the volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within four weeks of the job ads expiry, please consider your application unsuccessful.
We encourage you to apply for future opportunities with Wilmar that align with your skills and experience.
Wilmar Sugar & Renewables is an Equal Opportunity Employer.
