At a Glance
Work type: 38 hrs per week | 9 day Fortnight
Salary: $91,365 to $100,642+ 12% superannuation + allowances
Employment Type: Permanent Full Time
Closing date: 9pm, 17 September 2026
The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.
About the role
This position is an Ambassador of Council and it is essential you have the ability to provide excellent customer service and operate in a consistent, fair and equitable manner at all times. The role involves investigation of complaints, patrol and surveillance activities, preparation of evidence for prosecution, and the application of enforcement actions, while balancing regulatory requirements with community education and customer engagement.
While Animal management is the primary focus of this role; the following tasks also form part of the day to day responsibilities:
- Monitoring declared Dangerous and Restricted breed dogs to ensure control requirements are in place and maintained.
- Capturing, impounding, and transporting stray animals, including livestock.
- Attending and investigating illegal dumping and rubbish found on Council property.
- Managing abandoned vehicles, including investigation and potential impounding.
- Responding to pollution incidents on both land and water, including environmental management.
- Investigating breaches of building consent orders, noise issues, and times of operation.
- Managing Outdoor Dining and Retail consent permits.
- Responding to illegal or unlawful burn offs.
- Conducting investigations, compiling briefs of evidence, and giving evidence in court.
- Undertaking parking patrols, particularly during school times.
What’s on offer
We are offering an attractive remuneration from $91,365 to $100,642 plus 12% superannuation. Allowances may be applicable as per the Local Government Award 2026.
Participation in Council’s Motor Vehicle Scheme may be available for this role and will be discussed with the successful applicant.
Your employee experience with City of Parramatta includes:
- Flexibility: 9 Day fortnight, additional leave over the Christmas period
- Leave: 14 weeks paid parental leave, 15 days personal leave, Long service leave after 5 years
- Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
- Location & Convenience: Central Parramatta & Rydalmere locations, free parking available for leaseback holders, Novated leasing available
- Growth: Learning and development programs, leadership pathways, free LinkedIn Learning
About You
The successful candidate will have proven, extensive experience in Local Government Regulatory Enforcement or significant, relevant experience within the Regulatory or Law Enforcement sector.
You will also bring highly developed computer skills across Microsoft Office and key PCC software applications, including Outlook, Word, Excel, Transport for NSW RIS24, and PDA programs such as Duncan Solutions
You will also bring the below licences and Qualifications and / or level of experience.
- Holder of Ranger 1, 2 & or 3 Certificate of Competency and/or
- Holder of Certificate IV in Regulatory Services/Investigations and/or
- Other equivalent and relevant certificate to level IV competency and / or
- Extensive Rangers experience or other similar regulatory enforcement experience.
- Current Class C driver’s licence.
Current First Aid Certificate or willingness to obtain one prior to commencement
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(Candidates may apply without holding a First Aid certificate, however, it remains an essential requirement under the Position Description and it must be obtained prior to commencement).
Want to know more?
Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description. For a confidential discussion, please contact Glenn Schryver via [email protected]
How to apply
Applications must be submitted online by 9pm, 17 September 2026 . Applications submitted by other means will not be accepted. Please upload Current resume and cover letter addressing the “About You” section.
Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.
This position requires the preferred candidate to undergo the below pre-employment compliance checks:
Criminal History Records Check, a Pre‑Employment Medical (including Drug and Alcohol testing) and a Resilience (Psychometric) Test.
The City of Parramatta supports a drug and alcohol ‑ free working environment. Employees may be subject to random testing.
How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.
We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.
Eligibility:
Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.
