L&R Group—is a team dedicated to managing facilities communities love—we are seeking enthusiastic individuals to join us at the iconic Lake Talbot Water Park and the bustling Narrandera Sports Stadium. In this role, you will help deliver exceptional experiences, maintain top-tier facilities, and support the vibrant local community. This is your chance to kickstart an exciting career with a dynamic, community-focused team!
The Facility Manager oversees the overall management and operations of the aquatic and recreational centre, ensuring the successful delivery of L+R Group's services, administration, employment operations, financial targets, and program outcomes
WORK TASKS + RESPONSIBILITIES
- Coach and develop staff through performance planning and individual development plans.
- Lead and drive a high-performance, community-minded culture through visible and hands-on leadership and team engagement.
- Achieve budgeted and performance factor targets.
- Maintain strong relationships with key stakeholders: councils, employees, and clubs.
- Manage the facility in a way that the community will love.
- Recruit and develop employees as required to complement the team and the vision for the facility.
- Schedule and organise company inductions and training for new staff.
- Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
- Maintain a strong understanding of facility operational contract requirements and responsibilities.
- Manage daily work routines and checks.
- Provide a child-safe environment in reference to the 10 Child Safe Principles.
- Ensure food safety practices are being maintained in the operations of the kiosk.
- Maintain NSW Health requirements as per the Swimming Pools Advisory Document.
- Create a safe workplace as required by the WHS Act.
- Manage financial tracking of facility revenue and expenses.
- Ensure the safety and well-being of visitors and employees through effective planning and oversight of policies, processes, and procedures.
- Develop and deliver company programs, events, and activities.
- Effectively manage workforce operations using TANDA, including payroll, rostering, qualifications, scheduled audits, assets & forms
- Oversee facility software systems.
- Maintain strong knowledge of the manager's handbook and company processes.
- Deliver company services, including Waterschool, community activities, and Wriggly Bean.
- Uphold L+R Group’s management focus points: Supportive, Integrity, Communication, Respect.
- Ensure staff maintain their key focus areas: Clean, Friendly, Safe, Organised and Active.
- This list is not comprehensive, and the General Manager may assign additional responsibilities as needed.
PERSONAL SKILLS
- Strong integrity and work ethic.
- Excellent problem-solving abilities, especially with complex issues.
- High level of customer service.
- Proficient computer skills.
- Strong relational management and communication skills.
INDUSTRY QUALIFICATIONS + CLEARANCES
- WWCC
- Pool Lifeguard
- Cert III or IV Community/Sport/Aquatics Recreation or equivalent tertiary education
- Swim Teacher/Foundation Coach
- Technical Pool Operations
- Food Safety Supervisor
ON-BOARDING INHOUSE TRAINING
- Employee Handbook - Employment + General Ops
- Operations Manual (per Centre)
- Employee site induction and training
- Stadium Induction/Training
- Software training
- Duty Shift Training
