Posted: 05/06/2026
Closing Date: 16/06/2026
Job Type: Permanent - Full Time
Location: Warrnambool Lava Street
Job Category: Community Services and Development
Who is are-able?
At are-able, we recognise the unique strengths and perspectives that each person brings.
We are committed to building an inclusive, diverse and supportive workplace - where ideas thrive, innovation grows, and people feel valued. Our organisation champions meaningful impact, professional growth, and a healthy balance between work and family.
With over 30 years of deep community connection, we continue to transform lives and foster opportunities. We are driven by our mission to do more for more people in more communities. We break barriers, challenge stereotypes, and create an environment where everyone’s abilities are not only recognised but nurtured.
Why choose to work with are-able?
are-able is proud to be a Winner of the Australian Business Award for Employer of Choice. We foster a positive, high performing team culture built on respect, empathy, integrity and innovation. We seek passionate individuals who are driven to make a real difference in people's lives.
In return for your valued contribution, we offer:
- A family-friendly organisational culture with true work-life balance
- Attractive salary packaging to maximise your take home pay
- Me Days and bonus Christmas leave - additional leave days each year
Join us and be part of a team making a real impact in communities across Australia.
The Site Performance Partner plays a critical role in driving and sustaining high performance across Employment Services contracts. Working in close partnership with Site Managers, this role provides hands-on operational support, coaching, and capability uplift to improve performance outcomes, particularly in areas of underperformance.
The position focuses on enabling success through mentoring, data-informed insights, and practical support. It operates as a non-directive, trusted partner, supporting sites to improve KPI achievement, outcome conversions, and overall service quality, while ensuring alignment with contractual and organisational expectations.
Key Accountabilities include:
- Act as a coach, advisor, and sounding board to navigate performance challenges and identify improvement opportunities.
- Support Site Managers to interpret contract requirements and translate them into practical, site-specific actions.
- Analyse performance data, KPIs, and outcome conversion metrics to identify trends, risks, and opportunities.
- Provide hands-on coaching, mentoring, and support and frontline staff.
- Motivate and build capability in teams to achieve performance targets and sustainable outcomes.
- Demonstrate strong working knowledge of multiple Employment Services contracts and program requirements.
- Support the implementation and embedding of service delivery models, tools, and operational practices.
- Monitor and evaluate the effectiveness of performance support strategies.
- Support sites through contract changes, guideline updates, and organisational initiatives.
Your application will be assessed against the below vital competencies:
- Demonstrated high performance in achieving KPIs and outcome conversions within Employment Services.
- Sound understanding of Employment Services contracts and performance drivers, coupled with a proven capability to operate effectively across multiple programs.
- Highly effective coaching and mentoring capability, with the ability to inspire teams to consistently exceed performance expectations.
- Experience within Employment Services or a comparable outcomes-based environment.
- Demonstrated success in performance improvement or operational support roles.
- Strong understanding of compliance frameworks and contract delivery.
The Feel-Good Parts
At are-able, every dollar of profit goes back into the communities we serve. Through the are-able Foundation, donations, and sponsorships, we’ve contributed over $1.6 million since 2004.
We are guided by our values:
- Integrity – We are honest, transparent, and accountable.
- Respect – We value diversity and empower every individual.
- Empathy – We listen and seek to understand different perspectives.
- Innovation – We embrace new ideas to create meaningful impact.
Join us and be part of something bigger.
are-able is committed to creating an inclusive workplace and accessible recruitment practices. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and people of diverse sexualities and genders (LGBTIQA+).
If you require reasonable adjustments to participate in the recruitment process, or would like job information in an alternative format, we encourage you to contact our People & Culture team on 03 5564 7400 to discuss your needs.
