Senior UI/UX Designer
Senior Product Designer _UI/UX Designer
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Job title: Senior Product Designer
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Grade: Clerk Grade 9/10. Salary : $129,464 - $142,665 plus super and leave loading
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Employment type: 1 July 2026 – 30 June 2027 with potential extension
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Location: Sydney / Gosford (hybrid working supported)
This is an exciting opportunity to join the State Insurance Regulatory Authority (SIRA) Digital team and contribute to digital initiatives that improve services and experiences for users through accessible, user-centered designs.
As a Senior UI/UX Designer, you will lead the design of intuitive and accessible digital experiences for high priority initiatives, turning user needs and business requirements into practical design solutions.
What the role will be doing
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Lead end-to-end UI/UX design across discovery, framing, iterative design and delivery.
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Work with stakeholders to understand business needs, user needs and service goals, and translate them into clear design solutions.
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Create user flows, wireframes, prototypes and high-fidelity designs that improve the overall user experience.
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Plan and support user research, testing and evaluation activities, and use insights and data to inform design decisions and continuous improvement.
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Apply and promote best practice design standards, accessibility requirements and reusable design patterns to ensure consistency and quality.
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Collaborate with cross-functional teams to balance customer needs, technical constraints and delivery priorities in a fast-paced environment.
What we are looking for
We’re looking for a senior designer with strong UI/UX capability, a customer-centred mindset and the ability to work across complex, high priority initiatives.
You will be confident working with stakeholders at all levels, turning insights and requirements into practical design solutions, and contributing to better outcomes for users and the organisation.
To be successful in this role you will be able to demonstrate:
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Experience in product design or UI/UX design, including designing end-to-end digital experiences.
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Strong skills in user-centred design, including discovery, user research, interaction design, prototyping and usability testing.
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Experience working collaboratively with delivery teams in an agile environment, delivering practical design outcomes.
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Sound understanding of accessibility, inclusive design and best practice digital design standards.
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Strong communication, facilitation and stakeholder engagement skills, with the ability to explain design decisions clearly.
How to apply and What we need from you
Your resume and a cover outlining your motivation in applying for the role and how it aligns with your experience.
Salary Grade 09/10, with the base salary for this role starting at $ base plus superannuation
For enquiries relating to recruitment please contact Sujatha Sankaran kutty via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Wednesday 24th June 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
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Information on adjustments available for the recruitment process
