Job Type: 1. Permanent - Full Time
At Care Connect, we're proud to be one of Australia's leading not-for-profit home care specialists. Since 1994, we've been helping people live independently, confidently and happily at home. We support clients across Victoria, New South Wales and Queensland through personalised care and trusted partnerships that make life easier.
We're looking for a creative, organised and digitally savvy Marketing & Design Coordinator to join our Growth & Partnerships team. This is an exciting opportunity for someone early in their marketing career who loves design, thrives on variety, and wants to contribute to purpose-driven work that genuinely impacts communities.
About the role
Reporting to the Marketing Business Partner, the Marketing & Design Coordinator plays a key role in supporting the delivery of Care Connect's marketing strategy.
This hands-on role combines graphic design, digital marketing, brand management and marketing coordination. You'll create compelling visual assets, support campaigns across multiple channels, manage digital communities, maintain brand resources and help ensure our marketing activities are delivered efficiently and effectively.
No two days are the same, making this an ideal role for someone who enjoys balancing creativity with organisation and execution.
What you'll be doing
Graphic Design & Content Creation
- Create engaging and on-brand marketing assets for digital and print channels, including social media, EDMs, blogs, advertising and promotional materials.
- Collaborate with the Marketing team on campaign concepts and creative execution.
- Edit, update and maintain marketing collateral and visual assets.
- Ensure designs align with brand guidelines and current design best practices.
Digital Marketing
- Support website, digital marketing and advertising initiatives.
- Coordinate email marketing campaigns and social media content.
- Monitor and manage Care Connect's social media communities and digital engagement.
- Maintain marketing content within our intranet, The Hive.
- Stay informed on emerging digital marketing trends and opportunities.
Brand Management
- Act as a champion and custodian of the Care Connect brand.
- Manage branded collateral, merchandise and marketing resources.
- Maintain brand asset libraries and filing systems.
- Support the creation of branded Office 365 documents, presentations and templates.
- Ensure marketing materials remain accurate, compliant and up to date.
Marketing Coordination
- Assist with the delivery of integrated marketing campaigns and activities.
- Coordinate our B2C Refer-a-Friend program.
- Manage marketing requests and inbox administration.
- Support budget administration, campaign reporting and ROI tracking.
- Coordinate the distribution of marketing resources to internal and external stakeholders.
About you
You're a motivated marketing and design professional who enjoys working across a variety of projects. You bring strong attention to detail, a proactive mindset and a passion for creating quality work that drives results.
You'll also bring:
- A degree (or currently studying) in Graphic Design, Marketing, Digital Marketing or a related discipline
- At least 1 year of marketing and/or design experience
- Strong skills across Adobe Creative Suite
- Proficiency in InDesign & Illustrator across a range of design assets/projects
- Confidence & proactive attitude in your approach to repurposing information and design assets
- Experience creating both print and digital marketing assets
- Knowledge of digital marketing platforms and tools, including website content management systems, social media platforms, email marketing and analytics
- Excellent communication and stakeholder engagement skills
- Strong time management and the ability to manage multiple priorities
- A growth mindset and willingness to learn and develop
- The ability to work collaboratively while also taking initiative independently
Experience in the aged care, health or community services sectors will be highly regarded.
Pre-employment requirements
The successful candidate will be required to complete:
- National Police Check (Care Connect will organise & fund this)
- Working With Children Check
- Evidence of Australian working rights
- Psychometric assessments as part of our recruitment process
Why join Care Connect?
At Care Connect, you'll be part of a collaborative and supportive team where your ideas are valued and your development is encouraged.
We offer:
- Flexible working arrangements
- Salary packaging benefits as a not-for-profit organisation
- 5 weeks’ annual leave & ADO option
- Ongoing learning and professional development opportunities
- Access to health and wellbeing initiatives
- A values-driven culture built on Collaboration & Courage, Authenticity, Respect and Excellence (CARE)
- The opportunity to contribute to work that makes a real difference in people's lives
Ready to apply?
If you're passionate about marketing, love great design, and want your work to contribute to a meaningful purpose, we'd love to hear from you.
Apply today and help us make life easier for older Australians to live happily at home for life.
To request a position description or a confidential discussion, please contact Karen Hemsley - Talent Acquisition Lead at [email protected].
We're reviewing applications on an ongoing basis and may appoint before the advert closes, so apply early to avoid missing out.
We understand the benefits that a diverse workforce brings to our diverse community of clients. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including First Nations peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ people, mature-aged workers and people living with disability.
We will not consider unsolicited resumes from recruitment agencies - thank you.
