STACK Infrastructure builds, owns, and operates hyperscale and colocation data centers that power the world’s most ambitious technology companies. With a rapidly expanding footprint across APAC, STACK combines deep development expertise, flexible capital, and operational discipline to deliver critical digital infrastructure at scale.
Our clients include the largest hyperscale cloud platforms. We are building a regional platform defined by speed of delivery, power reliability, and long-term partnership — and we are assembling the team to lead that effort.
Summary/Objective
STACK is seeking an Electrical Network Coordinator to support the operation, maintenance and optimisation of the site-wide LV and HV electrical networks across the Truganina campus. As a key technical leader within the Critical Operations team, this role ensures safe, compliant and reliable operation of all electrical systems and contributes to the development and execution of engineering programs across LV/HV operations, safety, team performance, communication and knowledge.
The Electrical Network Coordinator plays a vital role in achieving STACK’s 100% uptime commitment, ensuring all mission-critical electrical infrastructure performs to the highest standards and remains fully compliant with customer SLAs, certifications and regulatory requirements. The role also upholds STACK’s concierge-level customer service, providing clear, confident and professional support when engaging with customers, partners and internal stakeholders.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Operations
- Foster and uphold a culture of working safely across all engineering operations.
- Support LV and HV switching activities for delivery and operations across internal and external stakeholders.
- Support compliance with Victorian Blue Book requirements and ensure processes conform to all regulatory obligations.
- Execute all aspects of data centre operations, including operation, maintenance and repair of mission-critical electrical equipment, to ensure 100% uptime and compliance with customer SLAs and certifications.
- Support Facilities Engineering team members to achieve high performance, including coaching and development.
- Lead the development, implementation and auditing of MOPs, SOPs and EOPs aligned with STACK and industry best practice.
- Interface with BMS and automation tools to support operational efficiency and energy performance.
- Manage and maintain vendor relationships supporting electrical maintenance and repair.
- Provide operational support during the absence of the Electrical Engineering Manager.
- Provide oversight and leadership for assigned projects, including coordination of FM service providers and contractors.
- Troubleshoot and support root-cause analysis for electrical issues.
- Conduct routine rounds to ensure system integrity.
- Provide professional, technically competent customer-facing communication aligned with STACK’s concierge-level customer experience.
- Maintain compliance with environmental, building, fire and safety regulations.
- Conduct hazard identification inspections and report incidents within required timeframes.
- Prepare and interpret technical documentation, including MOPs, SOPs, EOPs, incident summaries and RCA reporting.
- Maintain strong working relationships with FM services, subcontractors, suppliers and consultants.
- Assist in managing FM delivery in accordance with KPIs and SLAs.
- Review and prepare reports and operational documentation as required.
People
- Operate in line with STACK values, supporting a cohesive and positive workplace culture.
- Build strong working relationships across the broader STACK team, FM providers and delivery partners.
- Promote a high-performance culture through coaching, mentoring and stakeholder collaboration.
- Communicate clearly and transparently, ensuring teams remain informed of relevant changes and operational decisions.
- Participate in team meetings and site activities as required.
Competencies
- Proven ability in critical services or mission-critical environments.
- Ability to lead, motivate and guide engineers and technicians.
- HV Authorised Person.
- High-level written and verbal communication skills.
- Ability to manage multiple tasks and perform under pressure.
- Expert knowledge of electrical systems and strong cross-discipline understanding of mechanical systems (UPS, transformers, PDU/RPP, chillers, CRAH/CRAC, STS, ATS and fire systems).
- Strong understanding of data centre commissioning standards.
- Ability to coordinate and supervise contractors.
- Proven team-oriented approach.
Work Environment
- Based on-site at STACK Victorian data centres.
- Travel is required between the campus and STACK Melbourne head office, and occasionally to other STACK facilities in Australia.
Required Education and Experience
- Extensive operational knowledge of electrical distribution, switchgear, transformers, ATS, UPS, STS, battery systems, generators and PDUs.
- Strong knowledge of metering, remote switching, digital controls and BMS.
- Effective communication and customer interaction skills.
- Strong project management, troubleshooting and organisational capabilities.
- Understanding of local and national regulatory codes and permit processes.
- Proficiency in Microsoft Word, Excel and Outlook; familiarity with Project, Visio or AutoCAD.
Preferred Education and Experience
- HV Authorised Person status is highly regarded.
- Electrical or mechanical trade licence or certification.
- Bachelor’s degree in Electrical Engineering or equivalent professional experience.
- Recent Electrical Engineering graduates are encouraged to apply; STACK provides structured development and supervision to build competency in mission-critical electrical environments.
- Experience with power quality analysis and protection coordination reviews.
- Competent use of CMMS, BMS, DCIM and related maintenance tools.
- 1-3 years’ experience in a data centre or mission-critical operations environment.
Additional Eligibility Requirements
- Willingness to work outside standard business hours, including weekends, nights and public holidays, and participate in an on-call roster.
- Comfortable operating in a high-pressure, fast-paced environment with shifting priorities.
Work Authorisation/Security Clearance Requirements
- Must be able to attain and hold NV1 security clearance.
Equal Opportunity Employer
STACK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, redundancy, recall, transfer, leaves of absence, compensation and training.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this role. Duties, responsibilities and activities may change at any time with or without notice.
