We are a CRICOS RTO operating mainly from Parramatta. We provide specialised training in Childcare, Hospitality, Trade, and Management courses .
Our values are to encourage staff creativity and expertise by ensuring they have full freedom to express themselves and they are not confined to a 9 to 5 environment.
The Role
You will perform a key function in our team administering student records, data entry and to make sure the RTO is compliant at all time.
You will be ensuring that administrative processes are accurate and completed within set timeframes.
Key selection criteria
- Proven Customer Service experience
- Excellent communication skills to liaise with students, trainers, and management.
- Experience using Student Management System (RTO Manager)
- Intermediate Excel and Word skills, ability to generate reports
- Experience in RTO compliance and RTO reporting systems
- Excellent communication skills with a patient and understanding approach to the needs of our students and trainers.
- Self-motivated, positive outlook and willing to learn.
- Providing excellent customer service to new and existing clients
- General administrative support including outgoing mail, filing, ordering office supplies, and general office duties
- Other duties requested by management
Job Types: Full-time, Permanent
Pay: $53,000.00 – $60,000.00 per year
Work Location: In person
