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Exciting opportunity to contribute in a brand new position to the Tribunal's Appropriate Dispute Resolution (ADR) Strategy
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Join a fast-paced environment with a strong sense of purpose in delivering meaningful services to the Victorian community
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Career development opportunities available
About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
VCAT
The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.
About the Role
This role supports the implementation of VCAT's Appropriate Dispute Resolution (ADR) Strategy and associated organisational capabilities and reform initiatives.
You will work closely with the Program Manager and provide project, governance and stakeholder support for strategic ADR initiatives in collaboration with the Head and Deputy Head of Division. You will support governance processes, implementation activities, reporting and stakeholder engagement to strengthen the integration and effectiveness of ADR across VCAT's operating model. Duties will include:
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providing project coordination and governance support for strategic ADR initiatives
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preparing reports, briefings, presentations and governance documentation to support executive decision-making
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supporting stakeholder engagement activities
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contributing to capability, change and continuous improvement initiatives
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coordinating strategic projects, working groups and implementation activities
This is a fixed term opportunity for 2 years.
About You
The ideal candidate will have demonstrated experience supporting complex programs or strategic initiatives in a public sector, justice or similar complex environment. You will have proven strong strategic thinking, planning and problem-solving capability together with experience supporting organisational change, capability uplift or continuous improvement initiatives.
You will be able to demonstrate:
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familiarity with ADR practice or accreditation frameworks, or the ability to rapidly acquire domain knowledge
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well developed systems thinking to consider the wider context or situations and break them into smaller parts to gain better insights
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proven ability to synthesise ideas and concepts across diverse disciplines
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experience working in a highly collaborative environment, encouraging and inspiring others
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superior commitment to the delivery of quality outcomes
Qualifications
A qualification in program, project or change management and/or mediation or ADR accreditation is desirable
Benefits
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A strong sense of belonging to a collaborative team with strong support among colleagues.
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Access to purchase a 'fitness passport' supporting your health and wellbeing with access to gyms at a discounted rate
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A sense of purpose he lping those within the community access fair and efficient justice
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Career development opportunities
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
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resume
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a short cover letter
Other information
Court Services Victoria(CSV) has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.
