As a Mountain Bike Guide you will be expected to provide exceptional customer service by always greeting customers in a positive and friendly manner. You will be required to familiarise yourself with Thredbo’s wide variety of mountain biking & summer activities products so you can provide the customer with accurate recommendations.
About the role
- Provide biking lessons, clinics & tours
- Assist with the daily operations of the Thredbo MTB operations
- Assist the MTB Trail Crew with trail maintenance
- Assist with retail sales, rental fit-out and event operations
- Support rental fleet servicing, maintenance and customer repair jobs
- Provide information on Thredbo, Kosciuszko National Park and the surrounding areas
Skills & Experience
- Intermediate to advanced level gravity mountain biker rider
- First Aid Certificate Level 1
- Professional Mountain Bike Level 1 Certificate/Level 1 PMBI/Equivalent in-house training
- Experienced in bike servicing and maintenance
- Passionate about Thredbo, Kosciuszko National Park and the alpine region
- NSW Working With Children’s Check
About Thredbo
Thredbo is Australia’s premier year-round alpine destination. Open 365 days, it boasts Australia’s only alpine Gondola, the country’s longest ski runs, European-style village, biggest alpine events calendar, and Southern Hemisphere's only Alpine Coaster. In winter, enjoy the best skiing and snowboarding; in summer, it transforms into the ultimate hiking and biking destination.
Thredbo is part of EVT, a market-leading experience creator. We bring to life some of the best-known brands, such as QT & Rydges Hotels and EVENT Cinemas, our portfolio ranges across entertainment, ventures, and travel. Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary.
Benefits & Perks
- Incredible team member discounts from your first day on-the-job like:
- Thredbo staff pass with access to the mountain, leisure centre and more.
- Discounts across food & beverage and retail outlets.
- Discounted lessons, adventures, and rental packages.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
How to Apply?
In your application use your cover letter to tell us why you want to join the Thredbo team and become an experience creator, opportunity taker and the ultimate Daymaker.
Be sure to upload any relevant certificates or licences to your application. A requirement of this role is:
- NSW Working with Children’s Check
- First Aid Certificate
We are committed to providing safe and inclusive workplace. If you require any reasonable adjustments or support to perform your role, please let us know during the recruitment process.
At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA+ community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.
