Georgian Court Inn is looking for a friendly, reliable and hands-on Guest Services Attendant to join our team on a part-time basis. Georgian Court Inn opens from 7.30am-7pm daily.
This is a varied hotel role, In addition to normal reception duties, the successful candidate will assist with simple breakfast preparation and service, housekeeping (HSK) tasks to help ensure our guests have a clean, comfortable and welcoming stay.
Key Responsibilities
Basic Reception Duties
- Welcome guests and provide friendly, professional customer service.
- Manage check-in and check-out procedures.
- Answer phone calls, emails and guest enquiries.
- Process bookings, payments and basic reservations.
- Provide information about the hotel, local area and nearby attractions.
- Maintain accurate reception records and complete basic administrative tasks.
Breakfast Service
- Prepare & replenish a simple breakfast.
- Clear tables and wash or organise dishes as required.(with dish washer)
- Follow basic food safety and hygiene procedures.
- Check breakfast supplies and report shortages.
Housekeeping / HSK Support
- Assist housekeeping staff with basic cleaning duties when required, such as strip the dirty bedsheets, restocking amenities and linen.
- Clean and maintain public areas, reception and other designated areas.
- Help prepare rooms or public areas when required.
About You
To succeed in this role, you will have:
- Previous experience(at least 1 year preferred) in a hotel front office or customer service role
- Strong communication and interpersonal skills
- A positive, can-do attitude with a genuine passion for hospitality
- Excellent attention to detail and organisational skills
- Ability to multitask and remain calm under pressure
- Flexibility to work weekends, public holidays and varied shifts
- Experience using a PMS (preferred only)
- Full Australian working rights
Pay: $26.44 – $46.49 per hour
Benefits:
Work Location: In person