Date: 24 Jul 2026
Location:
Shepparton, VIC, AU, 3630
Company:
Goulburn Valley Health
Ref ere nce n umber: 2809
Employment type: Permanent - Full Time
Hours per fortnight: 80
Classification: Grade 2, Levels 1 - 5 HS2; HS18 - HS21
Location: Graham Street
Closing date: 31/07/2026
For a confidential conversation please contact: Bianca Shepherd on
[email protected]
Be the welcoming face of our People, Development & Safety Directorate and help shape the employee experience from day one.
As our Employment Services Officer, you'll play a pivotal role in delivering exceptional customer service and administrative support across the employee lifecycle. As the first point of contact for employment-related enquiries, you'll provide timely advice, coordinate recruitment activities, and support onboarding, offboarding and compliance processes that help keep our organisation running smoothly.
Working closely with the Employment Services Team, you'll thrive in a fast-paced environment where no two days are the same, ensuring enquiries are triaged efficiently, stakeholders are supported professionally, and people-focused services are delivered with accuracy and care.
What We're Looking For
We're seeking someone who is organised, proactive and passionate about delivering outstanding customer service. You'll bring:
A positive, enthusiastic and solutions-focused attitude.
Excellent communication and customer service skills, with a collaborative and respectful approach to working with others.
An interest in Human Resources and a sound understanding of employment-related processes, policies and practices.
Strong organisational skills and the ability to use initiative, prioritise competing tasks and meet deadlines.
Confidence using digital systems and applications, including the Microsoft Suite and HR systems such as SAP SuccessFactors, Workday, LiveHire or similar platforms.
Previous experience in Human Resources or the public health sector in a administration role.
If qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'.
How to apply:
External applicants: please click ‘apply now’ to submit your application.
Current employees: please submit your application through the Employee Login on the Careers page. Internal applications can only be accepted via your employee profile: https://careers.gvhealth.org.au/
About GV Health:
Goulburn Valley Health is the main health service in our region. Services include; a 24-hour Emergency Department, Surgery, Medical, Women’s and Children’s, Rehabilitation and Palliative Care, Mental Health, Outpatients, community-based health programs and services at Tatura, Rushworth and Euroa.
With more than 3,000 staff, we pride ourselves on delivering person-centred care. We aim to enhance the patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and supporting workforce flexibility.
Visit https://www.gvhealth.org.au/ to learn more.
Our region:
Centrally located in Regional Victoria, Greater Shepparton is the ideal place to call home.
A well-rounded lifestyle that is hard to beat, with a vibrant and progressive community that offers the best of both provincial and metropolitan lifestyle in one of Victoria’s most liveable regional cities. Home | Greater Shepparton: Great Things Happen Here
Our benefits:
Free Community Connector Program to personally welcome and connect you to our community
Generous salary packaging , subsidised staff parking and discounted leisure memberships
Flexible work practices and options to purchase additional leave to support work/life balance
Paid parental leave
Professional development and study leave to help reach your learning and career goals
A confidential Employee Assistance Program for you and your loved ones
Social club membership offering a range of events, functions and local community discounts
Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program
Safe, respectful and inclusive workplace:
GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQA+, who have different abilities, or are from culturally and linguistically diverse backgrounds.
GV Health has a zero tolerance of abuse, bullying and harassment, sexual harassment and discrimination in all forms, and is committed to fostering a psychologically safe workplace that supports the health, safety and wellbeing of our people. We are also committed to the safety, protection and wellbeing of all children.
Pre-employment requirements:
Pre-employment screening checks may be required, including but not limited to; Working with Children Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health.
Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.
Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.
