JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
We are seeking an experienced and dynamic Centre Manager to lead the day-to-day operations of an exciting sub-regional retail asset. Reporting to the Retail Portfolio Manager, you will oversee a dedicated building management team and be responsible for delivering exceptional outcomes for our client, retailers, and the broader community.
This is a strategic leadership role requiring someone who thinks two steps ahead, understands the fundamentals of retail asset management, and is committed to driving performance excellence whilst maintaining the highest standards of compliance and customer service.
Please note: This position is Part-Time, 4-days per week.
An overview of the role:
- Lead and manage the Retail Manager, Operations Manager, Marketing Manager, and Property & SML Manager
- Coach, develop, and performance-manage your team to achieve high standards
- Foster a collaborative and high-performing culture
- Develop and implement business plans, budgets, and forecasts
- Strategically consider tenancy mix and attract retailers to drive asset value
- Identify opportunities to increase sales, foot traffic, and maximise return on investment
- Manage all aspects of lease compliance including rent, outgoings, turnover rent, and tenant recoveries
- Ensure accurate and timely billing processes and maintain up-to-date tenancy schedules
- Aggressively manage arrears and debt collection
- Manage Casual Mall Leasing bookings and third-line revenue streams
- Provide superior client service through regular meetings and timely, accurate reporting
- Build and maintain strong relationships with retailers, the Owners Committee, community groups, and local authorities
- Maintain the highest standards of repair, cleanliness, safety, and security
- Ensure full compliance with all relevant legislation, OH&S requirements, and JLL procedures
Sound like you? This is what we’re looking for:
- An Agents Representative Licence or Real Estate Licence
- Proven experience managing a sub-regional retail asset
- Demonstrated ability to lead, coach, and develop a team
- Strong commercial acumen with a clear understanding of asset management fundamentals
- Excellent stakeholder management and relationship building skills
- Strategic thinker who is proactive, results-driven, and detail-oriented
- Outstanding communication skills with the ability to engage and influence at all levels
Benefits:
- Great employee discounts off fitness, wellbeing & other renowned bands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ526528
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
