Candidate profile (title) Our team within IKEA
Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
Key responsibilities (title) What you need to know
Key responsibilities (text) Working at IKEA has its benefits and rewards:
- $28.31 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information
- These roles are Permanent, Part-time, 40hrs/fortnight
- Applications close Wednesday 16 September 2026
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
- You have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
- As part of the recruitment process this role requires a pre-employment check, which includes a medical assessment.
Team vision ( title) About this work area
Team vision (text) As Customer Co-worker your responsibilities will include, but are not limited to:
- Assisting customers with loading items into their vehicles
- Collecting trolleys from around the IKEA store and carpark to ensure we always have them available to use
- Supporting other areas of Customer Relations including resolving customer service issues, processing transactions, maintaining shopping tools (shopping baskets, trolleys, and yellow bags) and catalogues
- Ensuring customers have a positive final touchpoint during the IKEA shopping experience
Let's connect Who you are
Let´s connect As Customer Co-worker you have:
- A passion for securing the best customer experience possible
- Comfortable performing repetitive and heavy lifting tasks
- Excellent communication skills
- A polite and friendly manner and a “Togetherness” mindset
- Able to work closely with your team and other departments or work independently
- Basic computer and systems literacy
Local section (title) We need people like you!
Local section (text) At IKEA, work is so much more than a job. Come join us!
