Full-time | Monday to Friday | 8:00 am – 4:30 pm
Cool Kids Music Co. is seeking a friendly, organised, and customer-focused Administration Officer to join our growing team. This full-time position is ideal for someone who enjoys working in a fast-paced office environment and has excellent communication and organisational skills.
About the Role
As the Administration Officer, you will be the first point of contact for parents, schools, and music tutors, ensuring the smooth day-to-day operation of our music education programs.
Key Responsibilities
- Answer incoming phone calls and respond to email enquiries.
- Assist families with student enrolments and lesson scheduling.
- Prepare and issue invoices and process payments.
- Follow up outstanding accounts and overdue payments.
- Provide administrative support to our team of music tutors.
- Liaise with parents, schools, and tutors regarding lesson arrangements.
- Maintain accurate student records and update databases.
- Perform general office administration duties as required.
About You
- Excellent communication and customer service skills.
- Strong organisational and time management abilities.
- High attention to detail.
- Ability to multitask and work independently.
- Proficient in general computer systems.
- Previous administration or customer service experience is preferred.
If you enjoy working with people and would like to be part of a team passionate about music education, we'd love to hear from you.
Pay: From $27.00 per hour
Work Location: In person
