Join the Coach Team
Coach is a global fashion house founded in New York, known for its craftsmanship, innovative design, and modern luxury accessories. We are seeking a passionate and customer-focused Casual Sales Associate to join our team at Coach Karrinyup.
If you thrive in a fast-paced retail environment, enjoy building genuine connections with customers, and have a passion for fashion and luxury brands, this is an exciting opportunity to become part of an iconic global brand.
About the Role
As a Casual Sales Associate, you will play a key role in delivering an elevated customer experience while supporting the achievement of store sales and operational goals. You will bring the Coach brand to life through exceptional service, product expertise, and a positive team-driven approach.
About You
You're passionate about fashion, enjoy connecting with people, and take pride in delivering exceptional service. You bring energy, enthusiasm, and a customer-first mindset to every interaction and are excited to represent a brand that inspires individuality and self-expression.
What We're Looking For
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Previous experience in retail sales, fashion, lifestyle, premium, or luxury retail preferred.
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A genuine passion for customer service and delivering exceptional experiences.
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Strong communication and interpersonal skills.
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A proactive, positive, and results-driven mindset.
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Confidence in working towards sales goals and KPIs.
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Ability to work effectively in a team environment.
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Flexibility to work a rotating roster, including weekends, late-night trading, public holidays, and peak retail periods.
Key Responsibilities
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Deliver outstanding customer service and create memorable shopping experiences.
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Engage customers through personalised styling and product recommendations.
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Build strong customer relationships to drive loyalty and repeat business.
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Achieve individual and team sales targets and KPIs.
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Maintain a high level of product knowledge across Coach collections.
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Support daily store operations, including POS transactions, stock replenishment, and inventory tasks.
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Ensure visual merchandising standards and store presentation are maintained.
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Work collaboratively with the store team to achieve business objectives.
Why Join Coach?
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Work with a globally recognised luxury brand.
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Competitive hourly rate and penalty rates.
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Generous employee discounts on Coach products.
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Ongoing sales, product, and leadership development opportunities.
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Supportive and inclusive team culture.
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Opportunities for career growth across the wider Tapestry portfolio.
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