Introduction:
At Equip Super, we’re focused on helping our members prepare for, and enjoy financial freedom in retirement. As a profit‑to‑member industry superannuation fund, everything we do is guided by strong governance, long term thinking and high quality service. Headquartered in Melbourne, with a strong national presence, we’re proud to serve our valued Members all across Australia.
We are a supportive, purpose driven organisation with a member and people centred culture. We support genuine flexible and hybrid working, diverse opportunities for learning, development, and career growth and our people have access to a range of benefits and discounts spanning wellbeing, health, fitness, technology, entertainment and shopping.
Description:
A key team within our Service Operations function, and reporting to our Member Engagement Team Manager, as a Superannuation & Retirement Specialist (Member Engagement) you will proactively engage with members through targeted outbound campaigns, delivering meaningful conversations that support retention, growth and retirement outcomes.
You'll play a critical role in supporting our members at key stages of their superannuation and retirement journey, building trusted relationships, identifying opportunities to improve financial outcomes, and delivering personalised experiences that drive member engagement, retention and long term confidence in their retirement planning.
A strong focus on risk and compliance is essential, ensuring all activities meet regulatory requirements and promoting a proactive, risk aware culture.
Skills and Experiences:
Not sure you meet every requirement? We encourage you to apply. We value diverse perspectives and potential.
Our Commitment to Inclusion: Equip Super is committed to creating an inclusive, safe, and equitable workplace. We welcome applications from people of all backgrounds, identities, and experiences including First Nations peoples, culturally and linguistically diverse communities, LGBTQIA+ people, people with disability, and those returning to the workforce. If you require adjustments at any stage of the recruitment process, we’re here to support you.
How to Apply: Please apply with your CV. No need to include a cover letter unless you’d like to provide more context to your application.
Recruitment agencies play an important role in our overall talent strategy; however, this vacancy is being managed by our internal team. Please note that we are unable to accept unsolicited or floated CVs or profiles.
