We're Hiring – Service AdvisorJoin the Team at Rockhampton Mobile Mechanic
Are you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced environment where no two days are the same?
Rockhampton Mobile Mechanic is looking for an organized, friendly and motivated Service Advisor to become the face of our business and help deliver an outstanding experience for our customers.
About the Role
As our Service Advisor, you'll be the vital link between our customers and our technicians. You'll ensure every customer receives clear communication, professional service, and confidence that their vehicle is in good hands.
Your Responsibilities
- Greeting customers and handling enquiries by phone, email and in person
- Booking vehicle servicing and repairs
- Preparing quotes and job cards
- Keeping customers updated throughout the repair process
- Scheduling jobs to maximize workshop efficiency
- Processing invoices and payments
- Ordering parts and liaising with suppliers
- Maintaining accurate service records
- Working closely with our technicians to ensure repairs are completed on time
About You
We're looking for someone who has:
- Outstanding customer service and communication skills
- Excellent organizational and time management abilities
- Strong computer skills and attention to detail
- The ability to multitask in a busy environment
- A positive attitude and a willingness to learn
- Automotive knowledge or Service Advisor experience (preferred but not essential)
What We Offer
- Full-time position
- Tuesday to Friday – enjoy 3 day weekends!
- Competitive salary based on experience
- Supportive, family-oriented team environment
- Ongoing training and development
- Opportunity to grow with one of Rockhampton's trusted mobile mechanical businesses
If you're someone who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a team that values honesty, quality workmanship and great customer service, we'd love to hear from you.
Pay: $55,000.00 – $70,000.00 per year
Benefits:
- Employee discount
- Employee mentoring program
- Maternity leave
- Professional development assistance
Work Location: In person
