About the Role
An established Best Awarded Indian restaurant located in Orange, NSW is seeking an experienced and professional Waiter / Food and Beverage Attendant to join its front-of-house team on a full-time basis.
We are looking for an experienced hospitality professional who takes pride in providing excellent customer service and is comfortable working in a busy restaurant environment.
The successful applicant will work closely with restaurant management, kitchen staff and other front-of-house employees to provide customers with a high standard of dining service.
Key Responsibilities
The successful applicant will be responsible for duties including:
- Greeting customers and escorting them to tables.
- Presenting menus and providing information and recommendations regarding food and beverage selections.
- Taking customer orders accurately and communicating orders to kitchen staff.
- Serving meals, beverages and other menu items in a professional and timely manner.
- Explaining menu items, ingredients and preparation methods to customers where required.
- Assisting customers with dietary requirements, food allergies and menu enquiries.
- Setting and arranging tables before service and maintaining appropriate table presentation throughout service.
- Monitoring guests during their meals and attending promptly to additional requests.
- Clearing tables, replacing used dishes and preparing tables for incoming customers.
- Processing customer accounts and payments when required.
- Handling customer enquiries and assisting in resolving service-related concerns.
- Coordinating with kitchen and front-of-house staff to ensure efficient service during busy periods.
- Maintaining high standards of cleanliness, hygiene and food safety in dining and service areas.
- Assisting with opening and closing procedures.
- Supporting the Restaurant Manager and senior staff in maintaining restaurant service standards.
- Complying with workplace health and safety, food safety and responsible service requirements.
- Performing other reasonable duties associated with the position of a professional restaurant waiter.
Qualifications and Experience
Applicants must have:
- A minimum of two (2) years of relevant work experience as a Waiter / Food and Beverage Attendant, preferably within a busy restaurant environment.
- A minimum AQF Certificate IV or Diploma in Hospitality, Hospitality Management or a closely related hospitality qualification, or an equivalent recognised overseas qualification.
- Demonstrated experience in table service and customer-facing restaurant operations.
- Good knowledge of food service procedures and restaurant service standards.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a busy front-of-house team.
- Ability to remain organised and professional during peak service periods.
- Good attention to detail and a strong commitment to customer service.
- Availability to work a rotating roster including evenings, weekends and public holidays as required.
- Previous experience working with Indian cuisine, including familiarity with Indian dishes, ingredients and dietary requirements, will be highly regarded but is not essential.
What We Offer
- Full-time ongoing employment.
- Competitive salary of $80,000 – $82,000 per annum plus superannuation.
- Stable employment with an established regional restaurant.
- Supportive and professional working environment.
- Opportunity to develop your hospitality career in regional NSW.
Regional Employer Sponsorship (if needed)
For a suitably qualified and experienced candidate, the employer may consider sponsorship under the Subclass 494 visa (DAMA).
How to Apply
Please submit your current resume together with a brief cover letter outlining:
- your relevant waiter/restaurant experience;
- your hospitality qualifications;
- your current location and work rights; and
- your availability to commence employment in Orange, NSW.
Pay: $38.00 – $42.00 per hour
Expected hours: 38.0 per week
Ability to commute/relocate:
- Orange NSW 2800: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High School (Year 9-11) (Preferred)
Experience:
- Indian cuisine: 2 years (Preferred)
Work Authorisation:
Work Location: In person
