Office Administrator
Nambour, Sunshine Coast | Full-Time
We are a growing building company based in Nambour, specialising in insurance repair works, body corporate maintenance, and aged care projects. We have built our reputation on quality workmanship, reliable service, and strong relationships with clients, insurers, contractors, and industry partners.
As our business continues to grow, we are looking for a motivated and organised Office Administrator to join our team. This is more than just an administration role—it is a stepping-stone opportunity for someone who wants to develop their skills, take on greater responsibility, and grow with the business.
About the Role
This is a varied and fast-paced position where no two days are the same. As the Office Administrator, you will be at the heart of our business, playing a central role in keeping operations running smoothly and ensuring projects progress efficiently from start to finish.
This is not a role for someone who simply wants to follow a process. We are looking for someone who wants to be part of building the business, contribute ideas, take ownership, and help shape how we operate. Your input will be valued, and you will have the opportunity to influence systems, processes, and the way we work as we continue to grow.
We are looking for someone seeking more than just a job—someone who is looking for a long-term career, wants to grow alongside the business, and is excited by the opportunity to become a key member of the team.
Key Responsibilities
- Manage incoming calls, emails, and general enquiries
- Schedule jobs, trades, and appointments
- Liaise with clients, insurers, body corporates, contractors, and suppliers
- Maintain and update job management systems
- Prepare job documentation, reports, quotes, and correspondence
- Assist with invoicing, purchase orders, and general administration
- Monitor job progress and assist with workflow coordination
- Review and improve office systems, workflows, and procedures
- Develop and document processes to improve efficiency, consistency, and accountability
- Identify opportunities for operational improvements and assist with implementing solutions
- Maintain accurate administrative and operational records
- Provide administrative support to the management team as required
About You
To be successful in this role, you will be:
- Highly organised with strong attention to detail
- A confident communicator with excellent customer service skills
- Able to manage multiple tasks and competing priorities in a busy environment
- Proactive, self-motivated, and willing to take initiative
- Reliable, professional, and team-oriented
- Comfortable using technology and learning new systems
- Skilled at creating, documenting, and improving processes and procedures
- Someone who enjoys solving problems and finding better ways of working
Skills & Experience
- Previous experience in an administration, office support, or coordination role
- Strong Microsoft Office skills, particularly Outlook, Word, and Excel
- Experience with Prime Ecosystem or similar job management software (preferred but not essential)
- Experience within construction, insurance, maintenance, property services, or a related industry will be highly regarded
- Experience developing and implementing office processes or systems will be highly regarded
What We Offer
- Full-time permanent position
- Competitive salary based on experience
- Supportive and friendly team environment
- Ongoing training and development
- Exposure to all aspects of a growing business
- Genuine opportunity for career progression and increased responsibility
- A voice within the business where your ideas and input are encouraged and valued
- The opportunity to help shape systems, processes, and future growth
- Potential career pathway into Operations Coordinator, Office Manager, or Project Administration roles as the business grows
- The chance to build a long-term career with a company that is committed to growing its people
Apply Now
We're looking for someone who wants to roll up their sleeves, become an integral part of the business, contribute to our growth, and build a long-term career with us.
If you're organised, motivated, enjoy improving systems and processes, and want to be part of a business where your contribution truly matters, we'd love to hear from you.
Please send your resume and a brief cover letter outlining your experience and why you would be a great fit for the role.
Pay: $60,000.00 – $75,000.00 per year
Work Location: In person
