WARD CLERK POSITION DESCRIPTION
Position Title: Ward Clerk
Department: Finance Department
Reporting To: Patient Services and Administration Manager, Nursing Unit Manager
Terms:
Remuneration:
1. POSITION SUMMARY
The Ward Clerk will be responsible for performing all administrative functions as they
relate to the administrative aspects of inpatient wards, patient transfers, leave,
admissions and discharges, billing, and medical records management. The Ward Clerk
will refer to the nursing team and take direction from the Nursing Unit Manager (NUM).
The Ward Clerk will be trained across the whole of the administrative workflow in all
departments. Ward Clerks may move around the hospital to provide other departments
with administrative support.
Members of the Administration Team are responsible for supporting patient care and
clinical teams through timely completion of all work within shift times.
2. KEY ACCOUNTABILITIES
Inpatient Stay and Discharge:
- Support the clinical team in all areas of administration on the wards
- Ward reception and telephone support
- Preparing patient admission and discharge documentation and ward folders
- Prepare documentation for patient inter-ward transfers
- Check room readiness in preparation for patient arrivals
- Interdepartmental administrative collaboration
- Participate in shift huddles
Information Technology:
- Competently using the patient administration system (Dedalus webPAS) to
manage the patient folder throughout their stay
- Updating webPAS with patient movements, expected discharge date and care-
type changes
- Complete all data entry related to patient direct admission, leave, transfers and
discharge
- Scanning clinical documents to clinical record within 24-hour post-discharge KPI
Clinical Support:
- Liaise with consulting suites, referring doctors and hospitals for patient bookings
and direct admissions
