Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Permanent Full-Time | SCHADS Level 4–5 (subject to accreditation)
Based in South Australia – 1 day WFH with flexibility
This role supports people experiencing financial hardship through inbound National Debt Helpline calls and online chat, providing timely, practical and compassionate financial counselling.
This role supports people experiencing financial hardship by providing timely, compassionate and practical assistance through the National Debt Helpline (NDH). You will help community members understand their options, reduce financial stress, and build long‑term capability and resilience. Your work directly contributes to The Salvation Army’s mission to care for people, build healthy communities and work for justice.
The Financial Counsellor provides inbound phone and online chat support through the National Debt Helpline on a rostered basis. You will deliver high‑quality financial counselling, casework and advocacy to people seeking immediate guidance or longer‑term support.
This permanent full-time position is based in South Australia, within the Moneycare team, reporting to the Team Leader. Pay is in accordance with a SCHADS Level 4–5, subject to accreditation.
How you will make an impact
As a registered not for profit organisation, we offer eligible employee’s meaningful benefits, including:
Please apply with your resume and a brief cover letter outlining your experience, qualifications and interest in the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
