- Join a collaborative team driving technical excellence and innovation
- Be the technical expert behind industry-leading electrical solutions
- Develop your career in a collaborative, innovative engineering team
Who we are:
- NHP are specialists in Electrical & Automation Products, Systems & Solutions
- Privately owned business with over 50 years of Electrical & Engineering excellence
- Powering an electrical and connected future through global expertise and innovation
- Local choice with the power of global partners — ‘we think global, trust local’
- Driven by over 750 dedicated employees across 16 branches throughout Australia & New Zealand
“At NHP we recognise that our people determine the success of our business. Guided by Agility, Team Success, Make a Difference and Ownership, our people shape how we work and who we are.”
About the role:
As an Application Support Engineer, you'll provide technical expertise across NHP's extensive product portfolio, supporting customers and colleagues with everything from technical enquiries and application advice to troubleshooting and product training.
No two days are the same. You'll work closely with Sales, Customer Service, Product Management, and Engineering teams to deliver outstanding technical support and customer experiences.
This is an excellent opportunity for an engineer looking to broaden their technical knowledge, develop strong stakeholder relationships, and build a long-term career with one of Australia's leading industrial electrical businesses.
Key Responsibilities:
- Provide expert technical and application support for NHP products and solutions
- Respond to customer and stakeholder enquiries via phone and email
- Support Sales and Customer Service teams with pre-sales and post-sales technical advice
- Troubleshoot product and application issues, delivering timely and effective solutions
- Manage and resolve technical enquiries and customer concerns with a customer-first approach
- Collaborate with Commercial Engineers, Product Managers, and Technical Consultants on project-based solutions
- Develop and maintain technical resources, including knowledge articles and website content
- Deliver technical training and knowledge-sharing sessions for internal teams
- Assist with technical presentations, customer meetings, and field support activities as required
What you will bring:
- A degree in Electrical Engineering, Electronics Engineering, or a related discipline
- 2–5 years' experience in an engineering, technical support, or application-focused role
- Knowledge of power distribution, motor control, industrial automation, machine safety, or electrical products
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication skills
- A customer-focused mindset and the ability to build strong stakeholder relationships
- High attention to detail and a proactive approach to continuous improvement
- Strong computer literacy and confidence using digital systems and technology
Why join NHP?
- A great place to work – we believe that our people are the heart of our success
- A supportive, high-performance culture that encourages work/life balance
- Ongoing learning & development to meet your professional development needs
- Access to an Employee Assistance Program for you and your family
- Novated Leasing – options for salary packaging your car
- Discounts on corporate health insurance with Bupa
- Paid parental leave
NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid in Australia.
How to apply:
Ready to take the next step in your career?
Simply apply via this advertisement or visit our careers page:
www.nhp.com.au
Stay connected with us on LinkedIn:
https://www.linkedin.com/company/nhp-electrical-engineering-products-pty-ltd/
